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Holiday Inn Newport News - Hampton, an IHG Hotel

Photo gallery for Holiday Inn Newport News - Hampton, an IHG Hotel

Featured Image
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Newport News - Hampton, an IHG Hotel

Holiday Inn Newport News - Hampton, an IHG Hotel

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
980 Omni Blvd, Newport News, VA, 23606

Explore the area

  • AirportNewport News, VA (PHF-Newport News - Williamsburg Intl.)10 min drive
  • Popular LocationBuckroe Beach and Park17 min drive
  • Popular LocationColonial Williamsburg25 min drive
  • Popular LocationBusch Gardens Williamsburg26 min drive

Choose dates to view prices

About this area

Newport News

Located in Newport News, Holiday Inn Newport News - Hampton, an IHG Hotel is in the city center and near the airport. Looking to enjoy an event or a game? See what's going on at Boo Williams Sportplex or Hampton Coliseum. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and horse riding nearby.

What's nearby

  • Hampton Roads Iceplex - 6 min drive
  • John B. Todd Stadium - 6 min drive
  • Buckroe Beach and Park - 17 min drive
  • Colonial Williamsburg - 25 min drive
  • Busch Gardens Williamsburg - 26 min drive

Getting around

  • Newport News Station - 13 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 10 min drive

Restaurants

  • Burger Theory Restaurant — 1 min walk
  • Salsa's — 12 min walk
  • Travinia Italian Kitchen — 12 min walk
  • TASTE @ City Center — 14 min walk
  • Hayashi — 15 min walk

About this property

Holiday Inn Newport News - Hampton, an IHG Hotel

3.5-star Newport News hotel in Central Newport News with free parking
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 183 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.
Holiday Inn Newport News - Hampton, an IHG Hotel offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Renovated entire property - April 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs and cats welcome
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton, An Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News - Hampton, an IHG Hotel Hotel
Holiday Inn Newport News - Hampton, an IHG Hotel Newport News

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 421 out of 636 reviews
5 - Excellent 66%
Rating 4 - Good. 139 out of 636 reviews
4 - Good 22%
Rating 3 - Okay. 30 out of 636 reviews
3 - Okay 5%
Rating 2 - Poor. 23 out of 636 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 636 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staff here was great. Oddly hot though in the lobby area of the hotel and the common areas were not clean. Our room was cleaned very well. The bathroom, however, showed signs of water damage and had massive mold growth in the vent. Probably due to lack of fan or air conditioning in the bathroom. We tried to eat at the hotel restaurant but were told their “system” was down so they were closed. After further inquiry learned the computerized system for entering orders was not functioning and they therefore felt they could not operate. Overall, for a newly renovated hotel, we were disappointed. Seems some new fixes were put in old construction and the hotel still shows its age.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Dinning facilities were not as clean. And floors were sticky to walk on.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel had everything we needed. Thanks
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first glance it was a unique hotel with a cool retro vibe, but that's where the good ends. The staff are nice, but the job done is terrible at best. It seems clean at first glance, but it's disgusting at best. The pool deck has more dirt and grime than an outdoor pool and there are many toe stubbing opportunities in the pool. There is a chair lift for the disabled, but it is in horrible condition. My two strong sons in their 20's struggled to get it to the edge and then found that it didn't actually lower you into the pool, just deck level... What a joke. The fitness area seemed ok, but there's no locker space or shower. The room was small and the inside door widths won't even accommodate a standard size wheelchair so it was several transfers from chair to box to floor to box to toilet, just to pee or take a shower. Of course while on the floor, the underside of everything was very dirty. For a family of 4 we had three shower towels, one rag and one hand towel. Ridiculous! Tried to get more, but they had run out! So, we expected more the next day, but the rooms weren't cleaned and no fresh towels were brought. And they were still out of towels, so we used the sandy ones and shared from the day before. The room wasn't cleaned when we came back again the third day, but at least we were able to get a couple of towels! In the end we stayed three nights and the room was never cleaned and we had trash falling out of the itty bitty cans and were completely disappointed.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Staff & service, amenities
Stayed 2 nights in Jul 2021