“very bad check in experience, I was driving from Utah arriving at 3:00pm (hotel check in time), but the hotel are at the border of Arizona side which means it is 2:00pm. The Front manager ask me for US$ 25 for early check in and I think it is ridiculous. I never have problem to check in before 12pm in other hotel unless their room is not ready. Obviously the room is ready but the manager ask me to come back after 3pm. secondly, the room has smell and I had to buy air fresh to spray the whole……
“We loved staying at this beautiful new hotel property in a lovely setting conveniently located between oldtown Cottonwood and Clarkdale. The patio and bar will be a great addition to the property as soon as they’re done.”
“I got double charged from expedia and the lodge, I noticed the issue, contacted expedia and they refunded me. the AC is noisy. The environment is nice, and cafeteria food is good.”