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"Great staff…will come back"

"The hotel isn’t very close proximity to the airport. The Front Desk tries, but I found them not overly informed. And the on-site amenities were average but convenient"

"We had a great stay at this hotel. We are on the second floor facing the pool and river-it had great views, and it was nice watching the wildlife in the trees. The room was very clean and the bed was comfortable. The air-conditioning unit worked really well and we were able to get it very cold for a good sleep. The bathroom was spacious with a nice Jacuzzi tub. Breakfast was good as well. The only cons were the room was a little tight and there was only one seat to sit in and no desk or table. The value for the price per night was a little low, considering the room and amenities but overall we had a great stay, and good night sleeps and would return."

"It was really good to stay at the hotel"

"I reserved and paid for my room online. When I arrived the front desk clerk was rude to me because I forgot the pin # for my credit card which they want to cover in-hotel purchases. She said she would let it go, as though doing me a great favour, but that nothing should "happen." I took this to mean she was implying that I might attempt to steal from the hotel and was displeased. Everything the hotel has to offer in terms of food is overpriced and mostly inedible by anyone like me who has food sensitivities. My room was clean, spacious and comfortable and it is clear that the room attendants work hard. The pool was refreshing. When it comes to walking, the neighbourhood is challenging; it took me quite a long time to navigate to the nearest grocery store. I asked for a wake up call but did not receive one. In the morning the airport shuttle was on time and efficient. In future I will likely stay at a different airport adjacent hotel because this is not the first time I have had a less than welcoming and relaxing visit at Aloft. "

"Staff was rude and not very helpful."

"The room was very clean, the stuffs was kind the breakfast was good."

"Beautiful hotel but much farther from the airport than advertised and the shuttle service was terrible. They were very late and disorganized. The hotel itself was very nice and I appreciated the free breakfast. The pool was great. "

"More amenities in the room would have been better like microwaves"