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Universal's Loews Sapphire Falls Resort

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Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Terrace/Patio

Overview of Universal's Loews Sapphire Falls Resort

Universal's Loews Sapphire Falls Resort

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationUniversal’s Volcano Bay14 min walk
  • Popular LocationUniversal Studios Florida17 min walk
  • Popular LocationUniversal CityWalk2 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

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About this area

Orlando

Located in Orlando, Universal's Loews Sapphire Falls Resort is in the entertainment district and near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal’s Volcano Bay and Universal CityWalk. Traveling with kids? Make time for Universal Studios Florida, or check out an event or a game at Amway Center.
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Popular Location

What's nearby

  • Universal’s Volcano Bay - 14 min walk
  • Universal Studios Florida - 17 min walk
  • Universal CityWalk - 2 min drive
  • The Wizarding World of Harry Potter™ - 3 min drive
  • Universal’s Islands of Adventure - 6 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • Amatista Cookhouse™ — 1 min walk
  • Strong Water Tavern — 1 min walk
  • Bayliner Diner — 3 min walk
  • Emeril's Tchoup Chop — 8 min walk
  • Antojito's Authentic Mexican Food — 11 min walk

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly Orlando hotel in Southwest Orlando, walk to Universal Orlando Resort
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a coffee shop/café, and a spa tub are onsite. All 1000 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with cable channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-15 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

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Hot tub
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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 75 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 15 for children (approximately)
  • Self parking fee: USD 26 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 990 out of 1376 reviews
5 - Excellent 72%
Rating 4 - Good. 276 out of 1376 reviews
4 - Good 20%
Rating 3 - Okay. 74 out of 1376 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 1376 reviews
2 - Poor 1%
Rating 1 - Terrible. 16 out of 1376 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. My only complaint is how do you not have room service? I don’t want to make my bed and take care of the garbage on my vacation. They say because of COVID but universal is at full capacity with no masks. Covid is over. Stop being cheap and get more people to take care of the rooms
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. It was very nice to spend a hot sweaty day at the parks, and come back and relax at the pool. I did not like that you have to pay to park in the parking lot, $27 a day. Isn't the price of the hotel enough???
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. Pool was awesome and the staff were excellent and very friendly. Would love to stay here again.
Stayed 4 nights in May 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good & hotel was very clean, phone in room didn’t work room service is extremely high in price for low quality food but customer service is great! Club drum isn’t s friend only one staff member was great she was there in the day time 26 of forgot her name but night staff ok ..
Stayed 4 nights in May 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! Very free and enjoyable. Extremely close to everything literally;parks. Water taxi to City walk is my fave.
Stayed 3 nights in May 2021