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Overview of SureStay Plus Hotel by Best Western Shin-Osaka

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Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

SureStay Plus Hotel by Best Western Shin-Osaka

3 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationTenjimbashi-Suji Shopping Street3 min drive
    Popular LocationUmeda Sky Building3 min drive
    Popular LocationGrand Front Osaka Mall7 min drive
    AirportOsaka (KIX-Kansai Intl.)63 min drive

Choose dates to view prices

About this area

Osaka

Located in Osaka's Yodogawa neighborhood, SureStay Plus Hotel by Best Western Shin-Osaka is in the business district and near a metro station. Osaka Castle and Shitennoji Temple are notable landmarks, and travelers looking to shop may want to visit Shinsaibashi Shopping Arcade and Namba Parks. Osaka Science Museum and Tennoji Zoo are not to be missed. Guests appreciate the hotel's convenience to public transportation: Nishinakajima-Minamigata Station is 10 minutes by foot.
Popular Location

What's nearby

  • Tenjimbashi-Suji Shopping Street - 3 min drive
  • Umeda Sky Building - 3 min drive
  • Herbis Plaza - 4 min drive
  • Utsubo Park - 5 min drive
  • Grand Front Osaka Mall - 7 min drive

Getting around

  • Nishinakajima-Minamigata Station - 10 min walk
  • Juso Station - 15 min walk
  • Kansai Intl. Airport (KIX) - 56 min drive

Restaurants

  • Restaurant Fino — 1 min walk
  • Ramen Jin — 4 min walk
  • Merrymomo — 5 min walk
  • かわ平 — 5 min walk
  • Miyako — 5 min walk

About this property

SureStay Plus Hotel by Best Western Shin-Osaka

3-star Osaka hotel in Yodogawa, near Umeda Sky Building
Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. All 108 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and refrigerators are standard, as are flat-screen TVs with digital channels.
SureStay Plus Hotel by Best Western Shin-Osaka offers 108 air-conditioned accommodations with slippers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1000 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1000 per person
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese
  • Korean

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Refrigerator

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1000 per person (approximately)
  • Self parking fee: JPY 1000 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Osaka Shin Hotel
Shin Hotel
Shin Osaka
SureStay Plus Hotel Best Western Shin-Osaka
Hotel Laforet Shin Osaka
SureStay Plus Best Western Shin-Osaka
SureStay Best ShinOsaka
Surestay Plus By Shin Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel
SureStay Plus Hotel by Best Western Shin-Osaka Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel Osaka

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 55 out of 235 reviews
5 - Excellent 23%
Rating 4 - Good. 94 out of 235 reviews
4 - Good 40%
Rating 3 - Okay. 58 out of 235 reviews
3 - Okay 25%
Rating 2 - Poor. 19 out of 235 reviews
2 - Poor 8%
Rating 1 - Terrible. 9 out of 235 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.7/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really convenient, close to the metro and train stations. The room was spacious and even had a humidifier.
Stayed 6 nights in Dec 2019

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Reasonable price and facility
Stayed twin room. Good size for two and there was useful storage at top of the closet. Family restaurant at other side of the road was also convenient.
Stayed 5 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019