“Phil was great, pleasant and helpful. The room air conditioner was a bit odd, it has a GFI type plug, that was tripped and the unit would not turn on, figured out how to reset it and the unit came on. A bit noisy but worked”
“We liked our stay at this hotel. Staff are very helpful and friendly with a welcoming attitude with a smile. We had lake view facing room which was perfect. Room was clean by HK staff every single day making it comfortable for us. Same food options every single day for breakfast made it kind of boring after 2nd day.
Items for breakfast were well stocked.
We enjoyed our stay at the hotel and definitely will be back soon.”
“This hotel should not be allowed to take people's moneyand should be closed down. Besides being absolutely filthy, the staff could not find my Expedia reservation upon check in and actually tried to blame ME for booking at their property, "People just keep booking and booking online but we have no rooms left". The pool was green and slimy and not fit to swim in, hot tub wasn't working, the room full of cobwebs and spiders, the last occupants food crumbs were all over the floor, mouse droppings……
“Roofs were leaking after a storm. Terrible service. Toilet wouldn't flush properly. Bedding did not look clean & was older than me. A few friends booked using Expedia and they lost the reservation as they still use paper to track bookings. Very out dated and the motel has gone downhill. Never again.”