Rooms were clean, but yard was a mess And very discouraging to actually go into the building ,and very icy
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
120 reviews
Guests rated this property 3.7/5 for cleanliness.
Popular amenities
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning
Housekeeping
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
4022 County Road 43, North Grenville, ON
Explore the area
Kanata Centrum Shopping Centre32 min drive
Algonquin College32 min drive
Ottawa, ON (YOW-Macdonald-Cartier Intl.)35 min drive
Canadian Tire Centre36 min drive
Choose dates to view prices
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
More detailsRoom amenities
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles, wheelchair-accessible bathroom vanity, grab bar in bathtub, wheelchair accessible, wheelchair-width doorways, and accessible bathtub
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways, wheelchair accessible, lever door handles, and wheelchair-accessible bathroom vanity
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Kemptville
SureStay Hotel by Best Western Kemptville is located near the beach and in an area with good shopping. Local points of interest include Rideau River Provincial Park, Osgoode Village Community Centre, and Watson's Mill. Spend some time exploring the area's activities, including snow tubing, sledding, and snowmobiling.
What's nearby
- Kanata Centrum Shopping Centre - 32 min drive
- Algonquin College - 32 min drive
- Carleton University - 36 min drive
- Canadian Tire Centre - 36 min drive
- Tanger Outlets - 37 min drive
Getting around
- Macdonald-Cartier Intl. Airport (YOW) - 35 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Free self parking
- Free RV/bus/truck parking
Food and drink
- Free continental breakfast available daily 6 AM–9 AM
Family friendly
- Microwave
- Mini-fridge
Conveniences
- Free newspapers in lobby
- No elevators
Guest services
- 24-hour front desk
- Daily housekeeping
Languages spoken
- English
Outdoors
- BBQ grill(s)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Heating (climate-controlled)
- Linens
- Premium bedding
- Select Comfort bed
Bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower/tub combination
- Towels
Entertainment
- 50-inch flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Microwave
- Mini-fridge
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Policies
Check-in
Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 20 per pet, per day
Dogs only
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: CAD 20 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Noise-free guestrooms cannot be guaranteed.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
- The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Motel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Motel North Grenville
Frequently asked questions
Guest reviews
3.7
Cleanliness
3.8
Service and Staff
3.2
Amenities
3.1
Property condition
- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hole
Very dirty place
Stayed 3 nights in Feb 2020
- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
Dirt bag sleezballs mr and mrs Patel the owners make staying at this place is a zero star rating
Stayed 4 nights in Feb 2020
- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
Outside of property is in need of repairs and a clean up. Looks like a dump. No coffee maker in the room.
Stayed 2 nights in Feb 2020
- Disliked: Staff & service
We only stayed at this property since all the good hotels were taken. We were not expecting much and we never right poor reviews about any business. We take exception for these guys because of their exceptional rudeness and lack of hospitality. We found a cockroach on our bed. We were shouted at and told that we are from Toronto and hence we brought the cockroach with us. There was no apology given. We asked for a different room which was given to us grudgingly. The owners also offered us refund at 11 in the night to go somewhere else. We have a nine year old who was tired and asleep and there was nothing available anywhere due to family day weekend. Luckily I got the next day booked at a different hotel and proceeded to check out. The owners again said that there is no cockroach at their premise and refused to refund the second day night. I then told them that I will complain to Expedia and get refund for both the nights . I was then given refund for the second night. This review is for the shocking rudeness of the owners rather than the cockroach.
Stayed 2 nights in Feb 2020