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Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace

Guest reviews

3.3/5
120 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationKanata Centrum Shopping Centre32 min drive
Popular LocationAlgonquin College32 min drive
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)35 min drive
Popular LocationCanadian Tire Centre36 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

About this area

Kemptville

SureStay Hotel by Best Western Kemptville is located near the beach and in an area with good shopping. Local points of interest include Rideau River Provincial Park, Osgoode Village Community Centre, and Watson's Mill. Spend some time exploring the area's activities, including snow tubing, sledding, and snowmobiling.
Visit our Kemptville travel guide
View in a map
Popular Location

What's nearby

  • Kanata Centrum Shopping Centre - 32 min drive
  • Algonquin College - 32 min drive
  • Carleton University - 36 min drive
  • Canadian Tire Centre - 36 min drive
  • Tanger Outlets - 37 min drive

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 35 min drive

About this property

SureStay Hotel by Best Western Kemptville

Motel in Kemptville with free breakfast and 24-hour front desk
Along with a 24-hour front desk, this motel has express check-out and free newspapers. Free continental breakfast and free self parking are also provided. Other amenities include barbecue grills. All 42 rooms boast deep soaking tubs and offer free WiFi and Select Comfort beds. Microwaves and premium bedding are standard, as are flat-screen TVs with satellite channels.
SureStay Hotel by Best Western Kemptville offers 42 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Linens
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Dogs only

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Motel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Motel North Grenville

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel by Best Western Kemptville and receive a full refund?
Yes, SureStay Hotel by Best Western Kemptville offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Kemptville cancellation policy on our site for more details about any exclusions or requirements.
Is SureStay Hotel by Best Western Kemptville pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CAD 20 per pet, per day. Service animals are exempt from fees.
How much is parking at SureStay Hotel by Best Western Kemptville?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western Kemptville?
Check-in is from 3 PM–1:00 AM. Late check-in is available during limited hours.
What time is check-out at SureStay Hotel by Best Western Kemptville?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is SureStay Hotel by Best Western Kemptville located?
Situated near the airport, this motel is 6.3 mi (10.2 km) from Rideau River Provincial Park and 10.4 mi (16.7 km) from Osgoode Village Community Centre. Watson's Mill and Chapman Mills Marketplace are also within 25 mi (40 km).

Guest reviews

Overall score and ratings for SureStay Hotel by Best Western Kemptville

3.3
Guest rating
5 - Excellent
13
4 - Good
50
3 - Okay
31
2 - Mediocre
11
1 - Poor
15
3.7
Cleanliness
3.8
Service and Staff
3.2
Amenities
3.1
Property condition

2/5

    Rooms were clean, but yard was a mess And very discouraging to actually go into the building ,and very icy

    Stayed 2 nights in Mar 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Dirty hole

    Very dirty place

    Stayed 3 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Horrible place

    Dirt bag sleezballs mr and mrs Patel the owners make staying at this place is a zero star rating

    Stayed 4 nights in Feb 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    Outside of property is in need of repairs and a clean up. Looks like a dump. No coffee maker in the room.

    Stayed 2 nights in Feb 2020

    1/5

    • Disliked: Staff & service

    We only stayed at this property since all the good hotels were taken. We were not expecting much and we never right poor reviews about any business. We take exception for these guys because of their exceptional rudeness and lack of hospitality. We found a cockroach on our bed. We were shouted at and told that we are from Toronto and hence we brought the cockroach with us. There was no apology given. We asked for a different room which was given to us grudgingly. The owners also offered us refund at 11 in the night to go somewhere else. We have a nine year old who was tired and asleep and there was nothing available anywhere due to family day weekend. Luckily I got the next day booked at a different hotel and proceeded to check out. The owners again said that there is no cockroach at their premise and refused to refund the second day night. I then told them that I will complain to Expedia and get refund for both the nights . I was then given refund for the second night. This review is for the shocking rudeness of the owners rather than the cockroach.

    Stayed 2 nights in Feb 2020