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The Ben West Palm, Autograph Collection

4.0 star property
Upscale hotel, a quick walk to Clematis Street

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, sun loungers
Exterior
Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Junior Suite, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM
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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 343 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 343 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 638 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 343 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 3 min walk
  • The Square - 12 min walk
  • Palm Beach County Convention Center - 19 min walk
  • Kravis Center For The Performing Arts - 3 min drive
  • Worth Avenue - 4 min drive

Getting around

  • Brightline West Palm Beach Station - 9 min walk
  • Palm Beach Intl. Airport (PBI) - 10 min drive

Restaurants

  • ‪Lynora's - ‬2 min walk
  • ‪Elisabetta’s - ‬1 min walk
  • ‪Pistache French Bistro - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk

About this property

The Ben West Palm, Autograph Collection

Upscale hotel near Clematis Street
Located close to The Square and Palm Beach County Convention Center, The Ben West Palm, Autograph Collection provides a poolside bar, a terrace, and a library. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Smoke-free premises, outdoor furniture, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 208 individually decorated rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and heating

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,791 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from July 8 2024 to July 13 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 145.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from July 8 2024 to July 13 2024 (dates subject to change).

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on Aug 4, 2024 start from $303.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ben West Palm, Autograph Collection pet-friendly?

Yes, The Ben West Palm, Autograph Collection allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 145.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ben West Palm, Autograph Collection?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

What time is check-out at The Ben West Palm, Autograph Collection?

Check-out is at 11:00 AM.

Where is The Ben West Palm, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and The Square. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). Brightline West Palm Beach Station is 9 minutes by foot and West Palm Beach Station is 15 minutes.

The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 365 reviews" "
Rating 8 - Good. 45 out of 365 reviews" "
Rating 6 - Okay. 19 out of 365 reviews" "
Rating 4 - Poor. 12 out of 365 reviews" "
Rating 2 - Terrible. 12 out of 365 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Caren A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Basem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The maid upon my last day knocked very loudly (mind you this is the day after July 4th)…I still had 30 minutes until checkout, and said, “YOU LEAVIN’ or WHAT?” Are you serious? Shame on you and on the hotel. Very unprofessional. I don’t care how nice the architecture of the building is and how the amenities, staff and guest interaction are what make the actual experience...
Stayed 2 nights in Jul 2024

10/10 Excellent

Dora J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unique
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Santa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Super cleanliness, the staff was super accommodating, the concierge was absolutely wonderful -staff overall 10/10 experience. Hotel very clean, nice views, food and drinks were excellent. We tried multiple hotels in the area before officially choosing this one. Definitely the best one in West Palm for sure !
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Traveled with family and small children
Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Victor, Miami

Liked: Amenities
Accommodation/food
Stayed 1 night in Jun 2024

10/10 Excellent

WILLIAM, Oak Point

Stayed 1 night in Jun 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just Got married we were greeted with a bottle of Champagne in our Room and a hand written card congratulating us… We live south of West Palm, but wanted stay clise to Courthouse to celebrate our Marriage and it was everything we expected and more…
Stayed 1 night in Jun 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience, beautiful hotel!
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Colleen A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch and the property it’s beautiful. The shuttle service is very convenient.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Stayed 1 night in Jun 2024

2/10 Terrible

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Small issue this stay was back in March not today ?
Stayed 1 night in Jun 2024

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in May 2024

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, amenities
I’m a regular at the ben almost2- 3 times a month. Asked for a 2 pm later checkout and got a bad attitude no.
Stayed 2 nights in May 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JoAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccable and the staff are friendly and helpful. There are so many things to do in and around the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and common areas were nice and extremely well kept. The staff was friendly and accomodating. The room was fairly standard. The sink was clogged when we got there, did not have the standard shower items, had to get them from the concierge, deliveries of luggage came to my room in error, and booked a room with a "city view" but our window was looking at a stairwell and flood lights.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0