Splash Island Water Park Saint Lucia Vacations & Packages

The room was clean and the staff were kind and friendly. The only downside was the unstable internet in the room.

Bay Gardens Beach Resort provided a relaxing couple day stay in the Rodney Bay area. The staff were all very helpful and friendly. The rooms were clean and the air conditioning quiet. A major downside was not knowing the resort was undergoing construction when I booked a garden room. The balcony view was a construction site next door. It was unexpected and we would have paid for an upgraded room if it were offered or we had known in advance. We had half board (breakfast and dinner included) for two nights. Dinner included a drink per person, appetizer, main, and dessert. Great breakfast! Your credit card doesn't remain on file so anything purchased separately needs to be paid at time of sale. It was just a little quirky. We still settled a bill for tips from dinners at the end of the stay. I had an issue with the supposedly FREE mon-motorized Walter-Sport available to guests: stand up paddle board or hobie cat. The owner questioned our sailing ability (like demanded to know our sailing resume) for the hobie cat and yelled at her staff for not putting a life jacket in the right spot. We pointed to our national regatta competition shirt. She sneered anyone can buy a shirt. We sailed the hobie cat in the bay 1.25 hours (fun) and got yelled at (seriously) when we came back for being late when we said at the beginning we didn't have a watch & the attendant put her hand out for a tip for handing in our life vests. The resort needs a much friendlier water sport vendor.

The beach was beautiful and we enjoyed spending time in the Hideaway pool. We enjoyed the food at each restaurant and the buffet. The resort itself was average, the halls and elevators could use a good cleaning, and the customer service was below par.