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"Great"

"Nice"

"I was able to book a last minute stay with them. Valet parking was really nice, told me about the 2 forms of parking (valet/self service). Check in was smooth & quick (just remember to give them your vehicle plate # at check in; avoids parking payment) The room was extremely clean. The 2 Beds were a decent size for 4 guests. Gym was really clean and had various machines to use. Pool is located on the 7th floor next to the gym. The hotel is super convenient for inner harbor & game day stays!"

"Had a wonderful stay here. Excellent service, clean rooms, and a great location right in the heart of Arundel. Everything was seamless from check-in to check-out. Highly recommend"

"The Sonesta Hotel Baltimore Inner Harbor is tucked in a decent area of downtown Baltimore, not too far from the Harbor and about a 10-minute walk from the convention center. Be mindful at night that there are people walking around there are sometime people around the hotel area. Overall, the hotel entrance is nice, but the hold for accidental damage is an alarming $150, which you do get back after your stay. The hotel itself has fairly dimly lit floors. The Bed was comfortable, but there was no room service throughout my stay. Additionally, the hotel has 3 elevators, one of which was out of service; my room was on the 6th floor. Furthermore, when I came back one day, both elevators were broken, and the only other elevator went only to the 5th floor, which was a bit annoying. The rooms don't have a microwave but do have a fridge to place your cold items. There were some damages, such as the toilet paper rollers not being tightened, and some rust around the bathroom door. Also, in the tub, there is shampoo, conditioner, and shower gel, which is nice. My shower gel fell off the tub wall when I came back one day and broke. I took it to the reception desk and was told housekeeping would replace it, but it never was. Overall, I would stay again, but I am mindful that service is a bit slow and some requests take a while. "

"Always been A one"

"The main issue was the ventilation or associated heating and air was terrible it always felt like the heat was on even when the thermostat setting stayed at 65 degrees. On top there was only one roll of toilet paper in the room and the elevator had an button for closing the elevators was broken in which of you pushed it the button went straight through this was reported and when I left this morning the button was still bot fixed. Probably won’t come back tothis one"

"I had a ball ! I loved the property, it was clean and comfy. It was close in walking distance to a lot of businesses and bus stops. I truly enjoyed my stay. "

"Clean room. Professional, friendly staff. Breakfast adequate. Restaurant minimal menu but what I had was decent."