Villas in Pasadena

"The hotel shuttle service is very bad. I waited more than 40 min. The shuttle drove by without stopping at the terminal because it is full. There seems to be one shuttle in service. The shuttle service is outsourced to the parking company next to the hotel. Do not recommend this hotel if you need a shuttle pick up at the LAX airport."

"We stayed in room 911. Based on the Floorplan of the floor, it is the smallest room on the floor plate. It was disappointing that even though we were Expedia VIP Platinum status we were offered the smallest room. However, Trey at the front desk was helpful, and it was only two-nights. The hotel was convenient to the airport and has a free shuttle, the pool and gym were adequate. We would return if we needed something close to LAX. Thank you."

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"Hotel was very nice, check in was great. Mario was the person who helped us at the front desk, and he greeted us with a big smile. We ate dinner at the Landing Bar, food was good, atmosphere was also good. "

"Ramon (FRONT DESK) Staff gave me a lower grade room because he said ALOUD that the entire lobby area could hear that and I quote “because you brought your room on a THIRD PARTY WEBSITE “I can give you a high floor room, only something on 4th floor“- this was unacceptable, unprofessional, disrespectful and discriminatory behavior. As a Travel Agent and Boyant member and have spent hundreds of dollars on Marriott hotel brands and have never been disappointed with the way he presented himself and the Marriott brand."

"Gran estadía. Recomendado."

"Hotel was a great location for the TCM Fil Festival!"

"Nice beds and appreciate the staff letting us check in a few hours earlier than 3 PM which was very helpful as we had been up 30+ hours with our flights. Also appreciate the shuttle getting us to and from the airport. The room needs better electrical outlets as the only one we could charge our devices on was the outlet in the bathroom."