“Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed”
“Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed”
“The location and condo was perfect. Views and pools were outstanding! The host was outstanding and accommodating. Checking in occasionally to see if we needed anything. I’ll stay here again. ”
“The location and condo was perfect. Views and pools were outstanding! The host was outstanding and accommodating. Checking in occasionally to see if we needed anything. I’ll stay here again. ”
“From the time we booked David reached out to communicate with us & asked if we had any questions at this point. When we did reached out he immediately responded which we fully appreciated. The condo was decorated lovely & of course you couldn’t ask for a better location in the property & the view was spectacular! The condo had every spice you could ask for & there were plenty of dishes, flatware, glasses & cooking pans & utensils,We love Napili Bay & visit every other year. This is our 5th stay……
“From the time we booked David reached out to communicate with us & asked if we had any questions at this point. When we did reached out he immediately responded which we fully appreciated. The condo was decorated lovely & of course you couldn’t ask for a better location in the property & the view was spectacular! The condo had every spice you could ask for & there were plenty of dishes, flatware, glasses & cooking pans & utensils,We love Napili Bay & visit every other year. This is our 5th stay……
“Very nice, updated unit, the outside grounds and bldg were well kept, continuously being cleaned and lots of staff helping. Just a short walk down to Napili beach, and a lovely, shaded area by the water & pool to relax. I appreciated that it was well stocked with towels since it was a beach site. There is a grocery store l/2 mile away. The little restaurant on site on the water always had a line in the morning it was so popular. The owners were quick to reply to any questions I had. The……
“Very nice, updated unit, the outside grounds and bldg were well kept, continuously being cleaned and lots of staff helping. Just a short walk down to Napili beach, and a lovely, shaded area by the water & pool to relax. I appreciated that it was well stocked with towels since it was a beach site. There is a grocery store l/2 mile away. The little restaurant on site on the water always had a line in the morning it was so popular. The owners were quick to reply to any questions I had. The……
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The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid……
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The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid……
"The room pictures on the booking website did not match the actual room I stayed in. The room signal was poor, the wireless network was even worse, there was no light in the room, and it felt like living in a basement."