预订怀厄卢阿酒店宾馆住宿限时优惠

“Location on Napili bay was fantastic. Front desk could be more friendly.”

“Geoovy”

“This property was absolutely breathtaking! The staff were the kindest most genuine people! I loved being here.”

“I chose the wrong check-in time and wanted to change it but no one was working”

“We stayed in a Bungalow, the oceanview was fantastic. Resort staffing very accommodating and friendly. We visited several of the other hotel resorts in the area during our stay, didn't compare to Royal Lahaina oceanside Bungalows.”

“The resort is clearly old (60+ years), but the rooms are recently renovated (and were quite nice). Very mature and beautiful landscaping pervades the property. You don't see plumaria that large anymore! The staff is very friendly and helpful. When problems were raised to the staff (leaking water line at ice machine, broken sprinkler line, malfunctioning plate reader at garage entry, etc.) they were quick to address the problems. The lobby activity concierge is friendly and helpful (but the……

“员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。”

“Service was impeccable, they took care of our every need promptly and gracefully. Beautiful setting.”

“Do not book ocean view property, it does not have ocean view at all and the property is well aware of this. It is convenient location by the beach, rooms are large, have space with kitchenette etc so allow you to eat in. The property felt tired as you get into the rooms, amenities were much better up-kept.”

“Everything was excellent! Great stay with the fam.. kids really enjoyed the 24hr pool”