Lodges in Pemberton

"Kind staff. Great location. Clean rooms. "

"Great location right next to village but still quiet "

"Clean rooms,noise from outside was annoying."

"Great location and cosy room. "

"Great as always "

"Great room!! Great service "

"The property was clean and spacious. The staff are friendly and accommodating. The only thing is we had a hard time looking for the hotel it was behind the Crystal hotel no signs outside "

"Great location and amenities. Took full advantage of the sauna in the room as well as the hot tub and pool "

"We arrived to the hotel at 1pm and kindly asked if they could accommodate earlier check in than 4pm as i am pregnant, however they did not. By 4.20pm i was very mad and kept reminding them that we are still waiting for our room and we finally received the keys to our room at 4.30pm even though they tell you the latest guaranteed time is 4pm. Also be aware of the AC noise in the rooms. Loudest noise i have ever heard from AC. We couldn’t turn it off and called reception for help. They told us how to do it but the AC would turn on every 10 minutes. We basically couldn’t sleep the whole night and got cold the next day. When i shared our experience with the receptionist the next day, they didn’t even listen and just said ohh i am sorry for your experience! I wouldn’t stay in this hotel if you want a peaceful and relaxing experience. The location was good. "