Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Auburn, Wa

Friendly staff

Posted Aug 1, 2016
Clean, comfortable and a nice stay! Staff was very friendly upon check in & check out.
Comment from Hotel Management
Aug 2, 2016 by Hotel Management Team, Hotel Management
Thank you for staying at the Courtyard Scottsdale North and for taking the time to post your excellent review. We are so pleased to read you had a comfortable stay at our hotel and that you loved our front desk associates who took great care of you. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit to Scottsdale. Hotel Management Team
3 out of 5
by Mayra from Tucson

Family getaway

Posted Jun 28, 2016 on Hotels
Sofa bed was horrible! We practically slept on springs and upside down.
Comment from Hotel Management
Jun 30, 2016 by James, Hotel Management
Thank you for staying with us and for taking time to share your experience. We appreciate your observations, and I apologize for the discomfort of the sofa bed, as well as for any inconvenience this may have caused you and your family. We are happy you enjoyed your overall stay and hopefully this will not deter you from selecting our hotel when you are in our area. Hotel Management Team
5 out of 5
by Pamela from St. Louis

I would stay here again in a heartbeat!

Posted Jun 16, 2016 on Hotels
Staff was friendly, welcoming, and helpful in every way. Rooms were clean and very comfortable.
Comment from Hotel Management
Jun 18, 2016 by James, Hotel Management
It was a pleasure having you as our guest at the Courtyard Scottsdale North. It is so nice to read you found your room comfortable and you were pleased with the exceptional service from our staff. We appreciate your wonderful feedback and look forward to welcoming you back soon. Hotel Management Team
3 out of 5
by mark from desmoines

Posted May 16, 2016 on Hotels
very nice hotel, they need to change toilets to comfort height, and the air conditioning unit was very loud other than that nice place to stay- good staff
Comment from Hotel Management
May 31, 2016 by James, Hotel Management
Thank you for staying with us and for taking the time to share your feedback. Please accept my apologies for the air conditioning unit noise and any inconvenience that it caused you. We are happy to read it didn't have an overall negative impact on your stay. We complete regular maintenance in all our rooms and we will be sure to have the unit repaired as needed. We were delighted to have you as our guest and look forward to having you stay with us in the future. Hotel Management Team
4 out of 5
by A verified traveler

Good stop over in Scottsdale

Posted May 11, 2016
Pros: The pool are is clean and comfortable.
Location: It's in Scottsdale, so golf is a good option. I was there on business and did not stay long
As Courtyards go, this one is a little nicer than most. The rooms are a little small, but the layout of the hotel is good. Try to get a ground floor room facing the courtyard for easy access to the pool.
Comment from Hotel Management
May 12, 2016 by Hotel Management Team , Hotel Management
Thank you for choosing to stay at the Courtyard Scottsdale North while travelling on business. We are glad you enjoyed your time with us, and we appreciate your nice comments about our hotel and location. We are happy that we were able to meet your expectations and hope to have you stay with us again! Hotel Management Team
4 out of 5
by Linda from Tucson

Convenient and comfortable

Posted Apr 28, 2016 on Hotels
Check in and check out were very easy. Nice location, easy to get around Scottsdale and plenty of dining options.
Comment from Hotel Management
Apr 30, 2016 by James, Hotel Management
We're delighted that you were our guest and thank you for sharing your wonderful feedback! We love our location, and we are glad that you loved it, too. Guests appreciate our close proximity to shopping at Desert Ridge Marketplace and Kierland Commons or to explore sights such as WestWorld. We are also happy to read that you enjoyed our swift desk service. Thanks again, and we look forward to seeing you at the Courtyard Scottsdale North the next time that you are in the area. Hotel Management Team
5 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Apr 28, 2016 by James, Hotel Management
Thank you for staying at the Courtyard Scottsdale North and for your excellent rating. We are so glad that you had such a pleasant stay and enjoyed every aspect of our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit to Scottsdale. Hotel Management Team
4 out of 5
by A verified traveler

Nice hotel, but worst bed ever

Posted Apr 19, 2016
Pros: Clean and friendly.
Cons: The beds.
Location: Plenty of restaurants and shopping.
The hotel was clean, the staff was nice. The room was perfect for our family. However, the bed was insanely uncomfortable. Both my husband and myself felt like we had been beaten with a bat during our entire trip. The hotel has already apologized, which I appreciate, but it doesn't change the fact that it was the most painful sleep ever.
Comment from Hotel Management
Apr 20, 2016 by Hotel Management Team, Hotel Management
Thank you for being our guest. We are happy to read your positive comments about our hotel, location, and staff. We continually work to improve our facilities, so we appreciate you sharing your candid feedback. We apologize once again for the inconvenience you and your husband experienced with our beds. We hope that you will stay with us again, and we will do our best to provide you with a better stay. Hotel Management Team
5 out of 5
by Nancy

Posted Apr 1, 2016 on Hotels
Comment from Hotel Management
Apr 3, 2016 by James, Hotel Management
Thank you for choosing to stay at the Courtyard Scottsdale North and for the five star rating. We are delighted to see that you loved your visit and everything we have to offer. We appreciate you for letting us know that we have succeeded in our goal of service excellence. Thanks again, and we hope to have you stay with us soon!! Hotel Management Team
3 out of 5
by Charles from Burbank, CA

Good stay at Courtyard/Marriott

Posted Mar 29, 2016 on Hotels
Room was okay. Clean and comfortable bed. But small for a two-queen room. TV options nothing to brag about. Bathroom was split between toilet/shower and sink, which was cool. Shower was excellent. Air conditioning was a floor model, not the best. I do like the lamps next to the bed have electrical outlets for phone chargers. Hotel overall was nice and clean and staff were very nice, even though I felt it was overpriced.
Comment from Hotel Management
Apr 1, 2016 by James, Hotel Management
Thank you for your review. We were pleased to have you as our guest, and appreciate hearing about the enjoyable aspects of your stay specifically the clean and comfortable guest room. We receive many positive comments about the electrical outlets on the lamps. We think it just makes sense to have them available where you need them. However, I apologize for the noise you experienced and your sleep was disturbed. Our front desk is staffed 24/7 and they stand ready to assist when needed. Please do not hesitate to contact us should you experience this on a future visit. Thank you for the feedback and we hope that you will stay with us again. Hotel Management Team