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Overview of Windmill Suites Surprise, Ascend Hotel Collection

Photo gallery

Guest reviews

4.0/5 Very Good
982 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationSurprise Stadium10 min drive
Popular LocationUptown Alley12 min drive
RestaurantTivoli Gardens1 min walk
RestaurantBurger King2 min walk
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)42 min drive

Choose dates to view prices

  • Suite, Multiple Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • 1 King Bed, Suite, Nonsmoking, Courtyard View

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • 2 Double Beds, Suite, Nonsmoking

    5/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Surprise

Located in Surprise, Windmill Suites Surprise, Ascend Hotel Collection is in the suburbs. Check out an event or a game at Surprise Stadium, and consider making time for Glendale Aquatic Center, a top attraction not to be missed. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Visit our Surprise travel guide
Map
Popular Location

What's nearby

  • Surprise Stadium - 10 min drive
  • Uptown Alley - 12 min drive
  • Rio Vista Recreation Center - 14 min drive
  • Rio Vista Recreation Park - 16 min drive
  • Sky Zone Indoor Trampoline Park - 17 min drive

Getting around

  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 42 min drive

Restaurants

  • Tivoli Gardens - 1 min walk
  • Burger King - 2 min walk
  • KFC - 3 min walk
  • Wendy's - 5 min walk
  • IHOP - 3 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Suburban Surprise hotel in Surprise Original Townsite with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space. All 126 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and living rooms.
Windmill Suites Surprise, Ascend Hotel Collection offers 126 accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Free continental breakfast available daily 7:00 AM–10:00 AM
Room service available

Things to do

Fitness center
Outdoor pool
Spa tub

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Separate living room
Sofa bed

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Computer station
Meeting rooms
Conference center (3000 square feet of space)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

32-inch TV
Cable channels

Food and drink

Coffee/tea maker
Free bottled water
Microwave
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Individually furnished
Iron/ironing board
Phone
Safe
Separate living room

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The property is undergoing renovations. The following areas are affected:
  • Guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Dogs and cats only
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise, Ascend Hotel Collection Hotel
Windmill Suites Surprise, Ascend Hotel Collection Surprise
Windmill Suites Surprise an Ascend Hotel Collection Member
Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise

Frequently asked questions

Can I cancel my reservation for free at Windmill Suites Surprise, Ascend Hotel Collection and receive a full refund?
Yes, Windmill Suites Surprise, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Windmill Suites Surprise, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Windmill Suites Surprise, Ascend Hotel Collection?
As of Jun 4, 2020, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise, Ascend Hotel Collection on Jul 5, 2020 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, Windmill Suites Surprise, Ascend Hotel Collection allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Windmill Suites Surprise, Ascend Hotel Collection?
Check-in is from 4:00 PM–2:00 AM. Late check-in is available during limited hours.
What time is check-out at Windmill Suites Surprise, Ascend Hotel Collection?
Check-out is at 11 AM.
Where is this property located?
Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Peoria Sports Complex, and Arizona Broadway Theatre. Gila River Arena and State Farm Stadium are also within 12 mi (20 km).

Guest reviews

4.0
Very Good
5 - Excellent
388
4 - Good
352
3 - Okay
143
2 - Mediocre
60
1 - Poor
39
4.1
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The rooms are spacious and clean. And staff is super friendly

Stayed 3 nights in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked location did not the way they did the free breakfast. No choice just a little bag of food already bagged up

Stayed 2 nights in Apr 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful room for the price. Very clean and comfortable bed

Stayed 1 night in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Better than neighboring hotels. Nice size room. Looked to be newly remodeled.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and big rooms. Everything was so clean and all of the staff were friendly and helpful.

Stayed 3 nights in Mar 2020