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Windmill Suites Surprise, Ascend Hotel Collection

Photo gallery for Windmill Suites Surprise, Ascend Hotel Collection

Lobby
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Windmill Suites Surprise, Ascend Hotel Collection

Windmill Suites Surprise, Ascend Hotel Collection

2.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
12545 W Bell Road, Surprise, AZ, 85374

Explore the area

  • Popular LocationCentennial Friendship Park1 min walk
  • Popular LocationSun Village Golf Course4 min drive
  • Popular LocationCoyote Lakes Golf Club5 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)42 min drive

Room options

About this area

Surprise

Windmill Suites Surprise, Ascend Hotel Collection is located in Surprise Original Townsite, a neighborhood in Surprise, and is in the suburbs. Check out an event or a game at Surprise Stadium, and consider making time for Glendale Aquatic Center, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving and hiking/biking trails.

What's nearby

  • Centennial Friendship Park - 1 min walk
  • Sun Village Golf Course - 4 min drive
  • Coyote Lakes Golf Club - 5 min drive
  • Surprise Stadium - 9 min drive
  • Uptown Alley - 11 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • Tivoli Gardens - 2 min walk
  • Portofino Ristorante - 9 min walk
  • Peter Piper Pizza - 11 min walk
  • Red Lobster - 3 min drive
  • Tom Yum Thai Restaurant - 3 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Hotel located in Surprise Original Townsite
Located close to Uptown Alley and Surprise Stadium, Windmill Suites Surprise, Ascend Hotel Collection provides free full breakfast, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, luggage storage, and multilingual staff
  • Express check-in, a TV in the lobby, and concierge services
  • Guest reviews speak well of the helpful staff and location
Room features
All 126 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (3,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise, Ascend Hotel Collection Hotel
Windmill Suites Surprise, Ascend Hotel Collection Surprise
Windmill Suites Surprise an Ascend Hotel Collection Member
Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise

Frequently asked questions

Does Windmill Suites Surprise, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windmill Suites Surprise, Ascend Hotel Collection?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise, Ascend Hotel Collection on Feb 15, 2023 start from $178.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windmill Suites Surprise, Ascend Hotel Collection pet-friendly?

Yes, Windmill Suites Surprise, Ascend Hotel Collection allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Windmill Suites Surprise, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Windmill Suites Surprise, Ascend Hotel Collection?

Check-in is from 4:00 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Windmill Suites Surprise, Ascend Hotel Collection located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley, and Peoria Sports Complex. Arizona Broadway Theatre and State Farm Stadium are also within 12 mi (20 km).

Can I cancel my reservation for free at Windmill Suites Surprise, Ascend Hotel Collection and receive a full refund?

Yes, Windmill Suites Surprise, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Windmill Suites Surprise, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1024 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 312 out of 1024 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 136 out of 1024 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 62 out of 1024 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 29 out of 1024 reviews" "
" "2 - Terrible 3%

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and comfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Terry, Eatonville

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the sixth time staying there since there renovation of the hotel, have been very please with each unit I have stayed in.
Stayed 3 nights in Jan 2023

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities
One night stay. I loved the helpfulness of the receptionist. The hotel was more than perfect for my company of 5. Loved the bathroom the bed. Check out was easy too.

8/10 Good

Robert

Liked: Cleanliness
Noisy windows, hallway carpet is ugly, person at front desk wasn’t friendly

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady serving the breakfast did an excellent job interacting with all the guests!

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, suite was amazing and bed was so comfortable. Very clean. Only downside was hearing when everyone around us would use water(toilet, shower & sink). I will definitely be back to stay again.

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and spacious suite. Comfortable bed.

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled. Clean rooms, esp. remodeled bathrooms. Suite set-up is nice and convenient.

8/10 Good

Susan

Traveled with partner
Liked: Staff & service, amenities
This is an older property with beautiful outdoor areas but needs some updating and TLC
Stayed 2 nights in Dec 2022

8/10 Good

Pàul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, convenient place to stay to visit my Mother in law nearby. Like the gym even though little sparce, but fix the recumbent bike as stuck in high gear.