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Windmill Suites Surprise, Ascend Hotel Collection

2.5 star property
Suburban Surprise hotel in Surprise Original Townsite with free breakfast

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Windmill Suites Surprise, Ascend Hotel Collection

Lobby
Outdoor pool, pool umbrellas, sun loungers
Lobby
1 bedroom, premium bedding, pillowtop beds, minibar
Free daily full breakfast

Reviews

8.6

Excellent

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Popular LocationSurprise Stadium6 min drive
  • Popular LocationPeoria Sports Complex10 min drive
  • Popular LocationLuke Air Force Base14 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)40 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Older hotel but rooms have recently been remodeled.
Kelley
Jul 26, 2024
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Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Surprise, an IHG Hotel
Pool
Hot Tub
Breakfast included
Parking included
9.4 out of 10, Exceptional, (1002)
The price is $99
includes taxes & fees
$87 per night
Aug 11 - Aug 12
Holiday Inn Express Surprise, an IHG Hotel

About the neighborhood

Surprise

Windmill Suites Surprise, Ascend Hotel Collection is located in Surprise Original Townsite, a neighborhood in Surprise, and is in the suburbs. Check out an event or a game at Surprise Stadium, and consider making time for Glendale Aquatic Center, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ziplining and skydiving.
Visit our Surprise travel guideOpens in a new window

What's nearby

  • Surprise Stadium - 6 min drive
  • Peoria Sports Complex - 10 min drive
  • Luke Air Force Base - 14 min drive
  • State Farm Stadium - 16 min drive
  • Westgate Entertainment District - 16 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Rio Mirage Cafe Y Cantina - ‬5 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Hotel near Surprise Stadium
Located close to Uptown Alley, Windmill Suites Surprise, Ascend Hotel Collection provides free full breakfast, a terrace, and a garden. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • Meeting rooms, multilingual staff, and a TV in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise, Ascend Hotel Collection Hotel
Windmill Suites Surprise, Ascend Hotel Collection Surprise
Windmill Suites Surprise an Ascend Hotel Collection Member
Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise

Frequently asked questions

Does Windmill Suites Surprise, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windmill Suites Surprise, Ascend Hotel Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise, Ascend Hotel Collection on Aug 2, 2024 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windmill Suites Surprise, Ascend Hotel Collection pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Windmill Suites Surprise, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Windmill Suites Surprise, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Windmill Suites Surprise, Ascend Hotel Collection located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley, and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

Windmill Suites Surprise, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 111 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelley

Traveled with family
Older hotel but rooms have recently been remodeled.
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area, good coffee, quick check in
Stayed 1 night in Jul 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dico

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. So much room. The bathroom was large. Breakfast was very good. Easy to get to some many places.
Stayed 5 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I will stay there on my next trip to Suprise
Stayed 5 nights in Jul 2024

6/10 Okay

Terrie, Happy jack

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Windmill is still our favorite place, but there was dog poop all over the grass area. Horrible! And glad we were only there one night because the TV kept shutting down, no signal.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very picky with where I stay as I'm a light sleeper and this hotel was amazing for my 8 day stay. Comfortable. Quiet. No complaints at all.
Stayed 8 nights in Jul 2024

10/10 Excellent

Ric E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed there several times. Rooms are very clean, linens clean and crisp, staff is great, breakfast is above average and helped answer a few questions. Unfortunately on this trip, their WiFi was mostly inaccessible; couldn’t connect except near the desk. Hasn't happened on other stays. Will definitely stay here again.
Stayed 3 nights in Jul 2024

6/10 Okay

Mario, San Diego

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
As this was in Surprise we assumed it would be a new property, it is very old and needs some updating done very bad.
Stayed 2 nights in Jul 2024

10/10 Excellent

IRMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Nice staff. Parking close to entrances.
Stayed 2 nights in Jul 2024

4/10 Poor

Jenae

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
I’m not a complainer but I want to offer a honest review. The little terrace by the pool where we ate breakfast was the nicest part of this hotel. We stayed 3 nights. The rooms look nice online but smell funny and are tiny. The toilets did not flush well, the doors to the bedroom were broken. The housekeeping service was fantastic and she was one of the only pleasant workers other than the front desk. She took care of our room, filling the toilet paper up and replacing fresh towels when we left the tag on the door. She also brought us a luggage cart with a friendly smile. The woman handing out the sausage and potatoes appeared to be put out by having to serve people. The breakfast, with the exception of the waffles, was mediocre. The fitness center is shoved in a dark, back corner of the hotel and has little to offer. I drove to planet fitness 10 min from the hotel every morning. The pool and fitness center don’t open until 8am and 7am. For a hot place like surprise, I would think you would want to start your day earlier. For us early morning people, half our morning is gone by then. On our last night, the neighbors in the room next to us were fighting, screaming profanities and banging things until 2am. It was very scary. The hotel did nothing. I slept only 3 hours that night and all the manager offered was half off one night of my stay. I won’t be staying there again, this hotel did not meet my basic needs: a safe place to get a good night’s rest while traveling.
Stayed 3 nights in Jul 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Jul 2024

6/10 Okay

Lorisa

Traveled with family and small children
Disliked: Cleanliness
Breakfast food and service was decent. Pool could use cleaning. Room service/cleaning was poor. Floors were dirty and sticky upon arrival and were not swept or mopped throughout our 5-day stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruben

Stayed 6 nights in Jun 2024

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite peaceful and well kept, friendly staff and very clean. The only down size is the size of the beds, for big guys like me sharing a full size bed with your wife is challenging. For normal size people a full size bed may not be a problem.
Stayed 1 night in Jun 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked run down
Stayed 1 night in May 2024

6/10 Okay

Shane

Stayed 6 nights in Jun 2024

10/10 Excellent

Renan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , and cleanliness.
Stayed 1 night in Jun 2024

10/10 Excellent

DAVID

Traveled with partner
Enjoyed our stay and we’ve passed the word. Our only complaint is the ultra low toilets….
Stayed 3 nights in Jun 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well kept !
Stayed 2 nights in Jun 2024

10/10 Excellent

LaVonne

Traveled with partner
Liked: Amenities, property conditions & facilities
Rooms were spacious and clean!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 2 nights in Jun 2024

8/10 Good

Yanet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a decent size. The bed was to my liking, slept well. Pool and patio area were nice. Great price! Only set back I stayed four days and the breakfast remain the same. Mixing it up a bit would go a long way.
Stayed 4 nights in Jun 2024

8/10 Good

Scott, Hauchuca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
I think they need to do some maintenance in the rooms are room have carpet fraying one of the pocket doors needs to be cut down the exhaust fan in the bathroom was not working. All in all we like the place very much
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5