3/5 Okay
Verified traveler
13 May 2021
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2021
Overview of Holiday Inn Express Surprise, an IHG Hotel
Photo gallery
Holiday Inn Express Surprise, an IHG Hotel
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Westgate Entertainment District23 min drive
Gila River Arena24 min drive
State Farm Stadium25 min drive
Phoenix, AZ (PHX-Sky Harbor Intl.)48 min drive
Choose dates to view prices
About this area
Surprise
Holiday Inn Express Surprise, an IHG Hotel is located in Surprise. Granite Falls Golf Course and Coyote Lakes Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wildlife World Zoo and Aquarium and AZ Challenger Space Center. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex.
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What's nearby
- Surprise Stadium - 8 min walk
- Banner Del E Webb Medical Center - 6 min drive
- Westgate Entertainment District - 23 min drive
- Gila River Arena - 24 min drive
- State Farm Stadium - 25 min drive
Getting around
- Sky Harbor International Airport (PHX) - 48 min drive
Restaurants
- Carrabba's Italian Grill — 3 min drive
- NYPD Pizza — 3 min drive
- Babbo Italian Eatery — 3 min drive
- Rio Mirage Cafe — 3 min drive
- Irish Wolfhound Restaurant & Pub — 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-out
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Things to do
- 24-hour fitness center
- Outdoor pool
- Spa tub
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Spanish
Business services
- Business center
- Computer station
- Conference space (600 square feet)
- Meeting room
Outdoors
- Pool sun loungers
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 32-inch LCD TV
- Cable channels
- MP3 dock
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
See similar properties
Similar properties
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn
Express Surprise, An Ihg
Holiday Inn Express Surprise
Holiday Inn Express Surprise, an IHG Hotel Hotel
Holiday Inn Express Surprise, an IHG Hotel Surprise
Holiday Inn Express Surprise, an IHG Hotel Hotel Surprise
Frequently asked questions
4.5
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
2/5 Poor
Verified traveler
25 Mar 2021
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Mar 2021
5/5 Excellent
Verified traveler
24 Mar 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
4/5 Good
Verified traveler
Traveled with family
22 Mar 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
5/5 Excellent
Verified traveler
Business traveler, Traveled with family
13 Mar 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021