1/5 Terrible
Verified traveler
Business traveler, Traveled with partner
19 Sep 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2020
Photo gallery
Guest reviews
990 reviews
Guests rated this property 2.1/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Kitchen
Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
Map
11211 N Black Canyon Hwy, Phoenix, AZ
Explore the area
Shaw Butte4 min drive
Metrocenter4 min drive
Castle N' Coasters7 min drive
Phoenix, AZ (PHX-Sky Harbor Intl.)25 min drive
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Studio, 2 Double Beds, Non Smoking (Larger Room)
Photos of Studio, 2 Double Beds, Non Smoking (Larger Room)
Studio, 2 Double Beds, Non Smoking (Larger Room)
More detailsRoom amenities
- 190 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
190 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, and microwave
Sleep - Linens
Bathroom - Partially open bathroom, towels, and a shower
Practical - Phone
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible and grab bar near toilet
Need to Know - Weekly housekeeping
Non-Smoking, renovated in May 2017
Room is accessed via exterior corridors
Studio, 1 King Bed, Non Smoking (Larger Room)
Photos of Studio, 1 King Bed, Non Smoking (Larger Room)
Studio, 1 King Bed, Non Smoking (Larger Room)
More detailsRoom amenities
- 190 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
190 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, and microwave
Sleep - Linens
Bathroom - Partially open bathroom, towels, and a shower
Practical - Phone
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible and grab bar near toilet
Need to Know - Weekly housekeeping
Non-Smoking, renovated in May 2017
Room is accessed via exterior corridors
Studio, 1 Queen Bed, Non Smoking
Photos of Studio, 1 Queen Bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking
More detailsRoom amenities
- 190 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
190 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, and microwave
Sleep - Linens
Bathroom - Partially open bathroom, towels, and a shower
Practical - Phone
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible and grab bar near toilet
Need to Know - Weekly housekeeping
Non-Smoking, renovated in May 2017
Room is accessed via exterior corridors
About this area
Phoenix
HomeTowne Studios Phoenix - Black Canyon Highway is located in Phoenix's North Mountain neighborhood. Phoenix Art Museum and The Van Buren are cultural highlights, and some of the area's popular attractions include Castle N' Coasters and Six Flags Hurricane Harbor Phoenix. Looking to enjoy an event or a game while in town? See what's happening at Peoria Sports Complex or Talking Stick Resort Arena. Spend some time exploring the area's activities, including golfing.
What's nearby
- Shaw Butte - 4 min drive
- Metrocenter - 4 min drive
- Cave Creek Golf Course - 5 min drive
- Arizona State University-West Campus - 7 min drive
- Castle N' Coasters - 7 min drive
Getting around
- Northern Ave / 19th Ave Station - 6 min drive
- Sky Harbor Intl. Airport (PHX) - 25 min drive
Restaurants
- Raising Cane's The Metropolis — 13 min walk
- Hooters — 14 min walk
- In-N-Out Burger — 15 min walk
- Sweet Tomatoes — 15 min walk
- Fajitas — 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Red Roof - RediClean
Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free RV/bus/truck parking
Things to do
- Fitness center
- Outdoor pool
Family friendly
- Full-sized refrigerator
- Kitchenette
- Laundry facilities
- Microwave
- Outdoor pool
Conveniences
- No elevators
- Vending machine
Guest services
- Front desk (limited hours)
- Housekeeping (weekly)
- Laundry facilities
- Multilingual staff
Languages spoken
- English
- Spanish
Business services
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Renovated guestrooms - May 2017
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Heating
- Linens
Bathroom
- Bathroom (partially open)
- Shower
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Kitchenette
- Microwave
- Refrigerator
- Stovetop
More
- Access via exterior corridors
- Free local calls
- Phone
Policies
Check-in
Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out fee: USD 20.00 (subject to availability)
- Housekeeping fee: USD 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 10:00 PM
Up to 3 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Alcohol is not served at this property
Property is also known as
Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix - Black Canyon Highway Hotel
HomeTowne Studios Phoenix - Black Canyon Highway Phoenix
HomeTowne Studios Phoenix - Black Canyon Highway Hotel Phoenix
Frequently asked questions
2.1
2.1/5
Cleanliness
2.5/5
Staff & service
1.9/5
Amenities
2.1/5
Property conditions & facilities
2/5 Poor
Traci
14 Jul 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
2/5 Poor
Vincent
9 Jul 2020
Stayed 4 nights in Jun 2020
1/5 Terrible
JoshLundy, Phoenix, AZ
Traveled with partner
8 Jul 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2020
4/5 Good
vanessa
28 Jun 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2020
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