2/5 Poor
Emma
Traveled with group
Oct 21, 2021
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021
SureStay Hotel by Best Western Phoenix Airport
Photo gallery for SureStay Hotel by Best Western Phoenix Airport
Overview of SureStay Hotel by Best Western Phoenix Airport
SureStay Hotel by Best Western Phoenix Airport
3.5/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet friendly
- Free airport shuttle
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
3037 E Van Buren St, Phoenix, AZ, 85008
Explore the area
- Celebrity Theater8 min walk
- Chase Field6 min drive
- Phoenix, AZ (PHX-Sky Harbor Intl.)7 min drive
- Arizona Science Center7 min drive
Choose dates to view prices
About this area
Phoenix
In the city center, SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a neighborhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Theatre are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed.
What's nearby
- Celebrity Theater - 8 min walk
- Phoenix Convention Center - 6 min drive
- Arizona Center - 6 min drive
- Chase Field - 6 min drive
- Arizona Science Center - 7 min drive
Getting around
- 38th Street - Washington Station - 2 min drive
- Sky Harbor International Airport (PHX) - 7 min drive
Restaurants
- Knock Kneed Lobster — 7 min walk
- La Barquita Restaurant — 3 min drive
- Ruby Tuesday — 3 min drive
- Rosita's Place — 3 min drive
- Tacos Chiwas — 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Extended parking on site (USD 10 per day)
- RV/bus/truck parking on site
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
- Free 24-hour roundtrip airport shuttle
- Airport shuttle at scheduled times
Food and drink
- Coffee/tea in common area(s)
Things to do
- Outdoor pool
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Free newspapers in lobby
- Front-desk safe
- No elevators
- Vending machine
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
Business services
- Business center
- Computer station
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility (select rooms)
- Lever door handles
- Pool hoist on site
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 49-inch LCD TV
- Digital channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Phoenix
Downtown Phoenix
Hotel
Guest rating 3.5+
Business friendly
Pool
2 star
Free WiFi
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Dogs welcome
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A damage deposit of USD 250.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Extended parking fee: USD 10 per day
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix
Frequently asked questions
Overall score and ratings
3.5
Good
3.9/5
Cleanliness
3.8/5
Staff & service
3.4/5
Amenities
3.6/5
Property conditions & facilities
4/5 Good
Leslie S
Oct 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Mayur Manahar, Roselle
Traveled with family
Oct 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
2/5 Poor
Jason Joseph
Oct 20, 2021
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 3 nights in Oct 2021
1/5 Terrible
Janelle
Oct 20, 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021