When I arrived, the lady at the front desk was being so unhelpful and rude to a lady who just flew in from Canada because her room was cancelled while she was in flight from another country. She escalated the situation by berating the customer, wouldn’t call management for help, and saying ugly things to her. She ended up cussing them out and left, I don’t blame her, I would have left too if I hadn’t already paid. The room was nice enough, but the people above me partied 2 nights in a row and I couldn’t sleep - get an upper room, or you hear all the footsteps and noise. The location is not in the best art of the city, but they use floodlights all night, so you feel safe enough. You’ll need a car if you want to go anywhere, it’s not a waking distance location nor do you want to walk around there.
