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SureStay Hotel by Best Western Phoenix Airport

2 out of 5
See more in Phoenix (and vicinity)

Photo gallery

Featured Image
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Guest reviews

3.6 out of 5 Good
1,491 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Free Airport Shuttle
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

3037 E Van Buren St, Phoenix, AZ

Explore the area

AirportPhoenix, AZ (PHX-Sky Harbor Intl.)7 min drive
Popular LocationArizona Science Center7 min drive
Popular LocationPhoenix Convention Center8 min drive
Popular LocationChase Field10 min drive

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  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

    3.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

    Photos of Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    Photos of Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Smoking, Jetted Tub

    Photos of Standard Room, 1 King Bed, Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking, Jetted Tub

About this area

Phoenix

In the city center, SureStay Hotel by Best Western Phoenix Airport is in Phoenix's Downtown Phoenix neighborhood, an area with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Theatre are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed.
Visit our Phoenix travel guide
Map
View in a map
Popular Location

What's nearby

  • Heard Museum - 7 min drive
  • Arizona Science Center - 7 min drive
  • Phoenix Convention Center - 8 min drive
  • Talking Stick Resort Arena - 9 min drive
  • Chase Field - 10 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • AirportSky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • Knock Kneed Lobster — 7 min walk
  • La Barquita Restaurant — 3 min drive
  • Ruby Tuesday — 3 min drive
  • Rosita's Place — 3 min drive
  • Tacos Chiwas — 4 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Phoenix hotel in Downtown Phoenix, near Celebrity Theater
This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 95 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with digital channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. 49-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking: USD 10 per day
  • RV/bus/truck parking
  • Limited parking spaces
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Phoenix
Phoenix
Downtown Phoenix
Downtown Phoenix
2 star
2 star
Hotel
Hotel
Family friendly
Family friendly
Parking Included
Parking Included
Air conditioned
Air conditioned
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Dogs only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel by Best Western Phoenix Airport and receive a full refund?
Yes, SureStay Hotel by Best Western Phoenix Airport offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Phoenix Airport cancellation policy on our site for more details about any exclusions or requirements.
Does SureStay Hotel by Best Western Phoenix Airport have a pool?
Yes, this property has an outdoor pool.
Is SureStay Hotel by Best Western Phoenix Airport pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking at SureStay Hotel by Best Western Phoenix Airport?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western Phoenix Airport?
Check-in is from 3:00 PM–anytime. Early check-in is available for a fee of USD 25.00 (subject to availability).
What time is check-out at SureStay Hotel by Best Western Phoenix Airport?
Check-out is at 11 AM.
Does SureStay Hotel by Best Western Phoenix Airport provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is SureStay Hotel by Best Western Phoenix Airport located?
Located in Downtown Phoenix, this hotel is 0.4 mi (0.7 km) from Celebrity Theater and within 6 mi (10 km) of Phoenix Convention Center and Chase Field. Talking Stick Resort Arena and Phoenix Zoo are also within 6 mi (10 km). 24th Street - Washington Station is 21 minutes by foot and 38th Street - Washington Station is 21 minutes.
3.6
Good
1,491 reviews
5 - Excellent
381
4 - Good
557
3 - Okay
281
2 - Poor
119
1 - Terrible
153

3.9/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Besides the location's surrounding, the place it's decent for its price.
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Staff & service
Good deal for the money. No restaurants close by. Wood floor needs mopping!
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is worn down and in a horrible area. On one side there is a used tire shop. Homeless and prostitutes continuously walking by. I do not recommend.
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 1 night in Oct 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
In the ghetto. Nice front end staff but I wouldn’t stay here again. Really nice facilities but the surrounding area is incredibly seedy.
Stayed 1 night in Oct 2020

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