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Overview of The Westin Phoenix Downtown

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Outdoor pool
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationArizona State University - Downtown Phoenix3 min walk
    Popular LocationOrpheum Theatre5 min walk
    Popular LocationPhoenix Symphony Hall6 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive
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  • Executive Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 540 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, City View, Corner

    4.4/5 guest room rating

    Room amenities

    • 744 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, City View, Corner
  • Executive Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 802 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 540 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.4/5 guest room rating

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighborhood, The Westin Phoenix Downtown is in the city center and near the airport. Roosevelt Row and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Children's Museum of Phoenix and Arizona Science Center. Looking to enjoy an event or a game? See what's going on at Talking Stick Resort Arena, or consider The Van Buren for a night out. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.
Visit our Phoenix travel guide
Popular Location

What's nearby

  • Arizona State University - Downtown Phoenix - 3 min walk
  • Orpheum Theatre - 5 min walk
  • Patriots Square Park - 6 min walk
  • Phoenix Symphony Hall - 6 min walk
  • Phoenix Convention Center - 7 min walk

Getting around

  • Van Buren - 1st Ave Station - 2 min walk
  • AirportSky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • Province Urban Kitchen — 1 min walk
  • Crescent Ballroom — 4 min walk
  • Harumi Sushi — 4 min walk
  • Zpizza — 4 min walk
  • Thai Basil — 4 min walk

About this property

The Westin Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service. All 242 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LCD TVs with cable channels.
The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. 37-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (9308 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at The Westin Phoenix Downtown and receive a full refund?
Yes, The Westin Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Phoenix Downtown have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM–10:00 PM.
Is The Westin Phoenix Downtown pet-friendly?
Yes, The Westin Phoenix Downtown allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much is parking at The Westin Phoenix Downtown?
This property doesn't offer parking.
What time is check-in at The Westin Phoenix Downtown?
Check-in is from 3 PM - midnight.
What time is check-out at The Westin Phoenix Downtown?
Check-out is at noon.
Where is The Westin Phoenix Downtown located?
Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Roosevelt Row. Phoenix Convention Center and The Van Buren are also within 10 minutes. Van Buren - 1st Ave Station is only a 2-minute walk and Washington - Central Station is 5 minutes.
4.5
Wonderful
5 - Excellent
686
4 - Good
182
3 - Okay
55
2 - Poor
27
1 - Terrible
24

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
The property is ok. Path from parking to check in is broken. Must be repaired. No bellboy service! We had to bring suitcases to room ourselves. Unbelievable! No water bottles in the room which is basic amenity. We had to go downstairs after 10 hours drive to receive them. Manager refused to bring them up. No room service for food!!! Nice room & bathroom. Marriott hotel at its worst.
Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views and room. The public areas were very nice as well.
Stayed 1 night in Nov 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
This hotel is starting to look run down. While it is clean, the shower had some awful patch up job where there had been a hole, the shower head was rusty and the water smelled bad. Sloppy touch up paint all over and the counters look cracked. COVID hasn't helped, you have to park a block away in a homeless infested area with no in or out privilege's. The price was cheapish for a reason. I'd skip it if staying downtown PHX.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain it was amazing stay at the Westin. Will be staying here again
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
all very well the service the attention and the facilities excellent
Stayed 2 nights in Oct 2020

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