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The Westin Phoenix Downtown

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Exterior
Studio Suite, 1 King Bed, City View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of The Westin Phoenix Downtown

The Westin Phoenix Downtown

4.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
333 N Central Ave, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center7 min walk
  • Popular LocationFootprint Center8 min walk
  • Popular LocationArizona Science Center12 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Room options

About this area

Phoenix

The Westin Phoenix Downtown is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the entertainment district and near the airport. Wrigley Mansion and Grady Gammage Memorial Auditorium are local landmarks, and some of the area's activities can be experienced at Arizona Biltmore Resort - Links Course and Papago Golf Course. Looking to enjoy an event or a game while in town? See what's going on at State Farm Stadium, or consider a night out at The Van Buren. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Phoenix travel guideOpens in a new window
Map

What's nearby

  • Arizona State University - Downtown Phoenix - 4 min walk
  • The Van Buren - 6 min walk
  • Phoenix Convention Center - 7 min walk
  • Footprint Center - 8 min walk
  • Arizona Science Center - 12 min walk

Getting around

  • Van Buren - 1st Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • Seamus McCaffrey's - 2 min walk
  • Valley Bar - 3 min walk
  • Vegan House - 4 min walk
  • Harumi Sushi - 4 min walk
  • Hanny's - 4 min walk

About this property

The Westin Phoenix Downtown

4-star hotel located in Downtown Phoenix
Located close to Phoenix Convention Center, The Westin Phoenix Downtown provides a terrace, a coffee shop/cafe, and a library. The onsite American cuisine theme restaurant, Jacy & Dakota's, features brunch and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and smoke-free premises
  • 7 meeting rooms, a computer station, and a 24-hour front desk
  • Concierge services, a front desk safe, and ATM/banking services
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 242 rooms offer comforts such as 24-hour room service and first-run movies, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch HDTVs with premium channels and first-run movies
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 28.00 per day; includes in/out privileges)
  • Secured valet parking on site (USD 38.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (9308 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

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Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 28.00 per day (in/out privileges)
  • Secured valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does The Westin Phoenix Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM–10:00 PM. The pool is closed seasonally each year from June 1 to June 10.

How much does it cost to stay at The Westin Phoenix Downtown?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at The Westin Phoenix Downtown on Dec 25, 2022 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Phoenix Downtown pet-friendly?

Yes, The Westin Phoenix Downtown allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Westin Phoenix Downtown?

Self parking is available for USD 28.00 per day. Valet parking is available for USD 38.00 per day.

What time is check-in at The Westin Phoenix Downtown?

Check-in is from 4:00 PM - midnight.

What time is check-out at The Westin Phoenix Downtown?

Check-out is at 11:00 AM.

Where is The Westin Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 10-minute walk of Herberger Theater Center and Phoenix Convention Center. Chase Field is 0.7 mi (1.1 km) away. Van Buren - 1st Ave Station is only a 2-minute walk and Washington - Central Station is 5 minutes.

Can I cancel my reservation for free at The Westin Phoenix Downtown and receive a full refund?

Yes, The Westin Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.

The Westin Phoenix Downtown Reviews

The Westin Phoenix Downtown Reviews

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 657 out of 1000 reviews" "
" "5 - Excellent 66%
Rating 4 - Good. 193 out of 1000 reviews" "
" "4 - Good 19%
Rating 3 - Okay. 67 out of 1000 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 39 out of 1000 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 44 out of 1000 reviews" "
" "1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Jonathan
Disliked: Staff & service, amenities, property conditions & facilities
Check in is already later than most hotels at 4pm. Arrived at 4:15 and no rooms ready. Simply not acceptable.
Stayed 1 night in Nov 2022

4/5 Good

Lea
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Great desk space.
Stayed 2 nights in Nov 2022

4/5 Good

Jesus
Business traveler
Liked: Cleanliness, staff & service, amenities
Great views but one of the curtains wouldn't completely open because it the slider was broken
Stayed 2 nights in Oct 2022

2/5 Poor

Stefena
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a one night stay for my birthday weekend. I paid for a city view and once I entered my room all I saw was construction and workers. The refrigerator did not work and when I called the front desk they sent up an engineer who invaded my space for 30 minutes to fix the refrigerator. Also one of the phones did not work near the bed and they had to replace the battery. It was a 2 queen bed for 2 guest and there was only one robe. I requested another robe and they sent up a dirty robe with stains all over it. At this point I had it. I complained to the front desk about it and they offered to move my room. The view was better but that took over an hour to get resolved and then had to unpack and pack and unpack again. I was sweating trying to do my makeup due to all of this. Very irritated. They charge for everything. Wi-Fi, parking, breakfast. You also have to spend a mandatory $25 for food. The room is over priced. The pool lawn chairs were filthy. And now I have a case open for an additional $100 charged to my room. I will never book here again. The area is near construction and the train tracks. Terrible experience. Would not recommend.
Stayed 1 night in Oct 2022

3/5 Okay

Verified traveler
Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but not happy checking out
The room is good, location is good, service is good. Just the attitude of front desk staff while checking out to make the good mood falling down nonstop, that should not belong to a such hotel.
Stayed 1 night in Aug 2022

5/5 Excellent

carlos
Stayed 1 night in Aug 2022

5/5 Excellent

Shawne
Liked: Cleanliness
Stayed 1 night in Aug 2022

5/5 Excellent

Seferino
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is an amazing hotel with friendly staff and impeccable service all in and throughout the hotel. The food was great and the room was immaculate. Thank you so much Westin in Downtown Phoenix. I will surely be back again.
Stayed 1 night in Jul 2022