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The Westin Phoenix Downtown

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1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of The Westin Phoenix Downtown

The Westin Phoenix Downtown

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
333 N Central Ave, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center7 min walk
  • Popular LocationFootprint Center8 min walk
  • Popular LocationArizona Science Center12 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

About this area

Phoenix

The Westin Phoenix Downtown is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the city center and near the airport. Arizona Center and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Castles N' Coasters. Looking to enjoy an event or a game? See what's going on at Footprint Center, or consider The Van Buren for a night out. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Arizona State University - Downtown Phoenix - 3 min walk
  • Orpheum Theatre - 5 min walk
  • Phoenix Convention Center - 7 min walk
  • Footprint Center - 8 min walk
  • Arizona Science Center - 12 min walk

Restaurants

  • Jacy & Dakota's — 1 min walk
  • Seamus McCaffrey's — 2 min walk
  • Tom Yum — 3 min walk
  • Valley Bar — 3 min walk
  • Crescent Ballroom — 4 min walk

Getting around

  • Van Buren - 1st Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

About this property

The Westin Phoenix Downtown

4-star hotel in the heart of Downtown Phoenix
A short walk from Phoenix Convention Center and Footprint Center, The Westin Phoenix Downtown provides free WiFi, a bar, and a library. Jacy & Dakota's, the onsite American cuisine theme restaurant, features brunch and happy hour.
You'll also enjoy perks such as:
  • An outdoor pool
  • A pool, valet parking (surcharge), and a 24-hour front desk
  • Express check-in, express check-out, and free newspapers
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 242 rooms offer comforts such as 24-hour room service and first-run movies, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch HDTVs with premium channels and first-run movies
  • Refrigerators, coffee/tea makers, and heating

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 28.00 per day; includes in/out privileges)
  • Secured valet parking on site (USD 38.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (9308 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 28.00 per day (in/out privileges)
  • Secured valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 660 out of 988 reviews
5 - Excellent 67%
Rating 4 - Good. 192 out of 988 reviews
4 - Good 19%
Rating 3 - Okay. 67 out of 988 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 35 out of 988 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we had an exceptional room and view. The parkin situation was confusing and I had to pay a 39.00 a day valet. The promised service on the second day never arrived. I don't know if we were charged extra for it.
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and I enjoyed the soaking tub next to the floor to ceiling windows. I didn’t like that there was no microwave in the room on available on the property. They had a waiting list to get a microwave. You would think the WESTIN would have a microwave. Overall, I was able to relax.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Nov 2021

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Not what I expected
Stayed 3 nights in Oct 2021

2/5 Poor

Traveled with group
Liked: Staff & service
Overpriced for what it is. The faucets were clogged. The windows not clean. The staff is friendly though. But overall kind of an disappointment
Stayed 1 night in Oct 2021