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Royal Palms Resort and Spa, part of Hyatt

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Primary image
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Suite, Terrace, View (Camelback View, Spa) | View from room

Overview of Royal Palms Resort and Spa, part of Hyatt

Royal Palms Resort and Spa, part of Hyatt

5-star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
5200 E Camelback Road, Phoenix, AZ, 85018

Explore the area

  • Popular LocationScottsdale Fashion Square3 min drive
  • Popular LocationShort Course at Mountain Shadows6 min drive
  • Popular LocationCamelback Mountain7 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)15 min drive

Room options

About this area

Phoenix

In the entertainment district, Royal Palms Resort and Spa, part of Hyatt is in Camelback East, a walkable area in Phoenix with great shopping. Old Town and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Papago Park. Looking to enjoy an event or a game while in town? See what's happening at Scottsdale Stadium or Salt River Fields at Talking Stick. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.
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Map

What's nearby

  • Old Town - 3 min drive
  • Scottsdale Fashion Square - 3 min drive
  • Scottsdale Waterfront - 4 min drive
  • Short Course at Mountain Shadows - 6 min drive
  • Camelback Mountain - 7 min drive

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 15 min drive

Restaurants

  • The Henry - 20 min walk
  • Chelsea's Kitchen - 3 min drive
  • The Little Woody - 3 min drive
  • Tee Pee Mexican Food - 3 min drive
  • Attic Ale House - 3 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

5-star historic resort near Old Town
Royal Palms Resort and Spa, part of Hyatt is located close to Camelback Mountain, and provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the aerobics at this resort. Indulge in a hot stone massage, a detox wrap, and reflexology at Alvadora Spa, the onsite spa. Yoga classes are offered at the health club; the property also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas and sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, a computer station, and a ballroom
  • Express check-in, wedding services, and meeting rooms
  • Guest reviews speak highly of the proximity to shopping
Room features
All 119 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like first-run movies and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 32-inch Smart TVs with premium channels and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 23 per night; includes in/out privileges)
  • Valet parking on site (USD 37 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (20000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

93% of travelers were happy with check-in
Check-in from 4 PM - 11 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Lending library access
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 25 and USD 50 per person (approximately)
  • Self parking fee: USD 23 per night (in/out privileges)
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Frequently asked questions

Does Royal Palms Resort and Spa, part of Hyatt have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Royal Palms Resort and Spa, part of Hyatt?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Royal Palms Resort and Spa, part of Hyatt on Oct 9, 2022 start from $548.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Palms Resort and Spa, part of Hyatt pet-friendly?

Yes, this resort allows pets (limit 2 per room). There's a deposit of USD 300 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Royal Palms Resort and Spa, part of Hyatt?

Self parking is available for USD 23 per night. Valet parking is available for USD 37 per night.

What time is check-in at Royal Palms Resort and Spa, part of Hyatt?

Check-in is from 4 PM - 11 AM.

What time is check-out at Royal Palms Resort and Spa, part of Hyatt?

Check-out is at noon.

Where is Royal Palms Resort and Spa, part of Hyatt located?

Located in Camelback East, this luxury resort is within 3 mi (5 km) of Old Town, Scottsdale Fashion Square, and Scottsdale Waterfront. Camelback Mountain and Western Spirit: Scottsdale's Museum of the West are also within 6 mi (10 km).

Can I cancel my reservation for free at Royal Palms Resort and Spa, part of Hyatt and receive a full refund?

Yes, Royal Palms Resort and Spa, part of Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Palms Resort and Spa, part of Hyatt cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 744 out of 1000 reviews
5 - Excellent 74%
Rating 4 - Good. 157 out of 1000 reviews
4 - Good 16%
Rating 3 - Okay. 54 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 34 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 1000 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

2/5 Poor

Courtney
Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful property and attentive staff, but the entire property was overrun with mosquitoes and even after asking for it to be addressed, nothing was done. Everyone in our party was absolutely bitten up over a four day period- whether we were sitting on our patio, in the gardens, at the pool, or even in conference rooms. Additionally, sleeping arrangements in the villa were less than ideal; fold out couch was unsleep-able and rollaway bed was no better.
Stayed 4 nights in Sep 2022

5/5 Excellent

Rosibel
Traveled with partner
Liked: Cleanliness, staff & service
The entire experience was great!
Stayed 1 night in Sep 2022

5/5 Excellent

Roberto
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on this iconic hotel is beautiful. Service is wonderful
Stayed 2 nights in Sep 2022

5/5 Excellent

Vaniqua
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The property was clean . Wonderful experience!
Stayed 2 nights in Aug 2022

5/5 Excellent

Michael, Miller Place
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class act resort very relaxing and staff was unbelievably accommodating; we will be back!!
Stayed 1 night in Aug 2022

5/5 Excellent

brandon