Find all hotels by Highgate Independent in Pleasanton, CA

"When check-in is at 3pm and they have no rooms avaliable and unsure when clean rooms will be ready is ridiculous. Ice machines are broken, pool was undergoing maintenance. When I indicating I would be leaving, they made some calls and the pool became avaliable. No hot tub, even tho there is a picture on website. Front counter staff were young and non apologetic. This is NOT the hotel to book for a fun, relaxing day trip. This is a place for workers/fly in business type. Majority news channels, not updated to play Netflix or anything like that. Had to wipe down bathroom before using. Pretty disappointed for $290 plus parking. Will not return. Would recommend if you do not want anything other than a bed and breakfast."

"Great hotel. Very dog friendly we will come back."

"There is no breakfast, it’s basically a homeless encampment, stains on towels and sheets, there is no redeeming qualities to note"

"Breakfast could have been better..Bacon was pretty bad...Need to enforce no smoking policy"

"The location wasn't clean outside i didn't feel comfortable they may neen renovations "

"The hotel is nice and modern, TV is not ideal but ok. Bar is very cool and hot tub is a nice perk. Parking chargers are a bit much. "

"Place is good, price is good, shower felt a little cramped."

"Much better breakfast options than I anticipated, wifi wasn't particularly good, but staff was great & I appreciate breakfast being out early. They had fruit, hard boiled eggs, & some pastries among other options (waffles, cereal)"

"Nice terrace area off of the fourth floor. Would’ve been nice to have a full length mirror in the room."