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"Di"

"Hot tub - out of order. Fitness center- literally every machine was out of order. Pool - ice cold Wish we would have booked elsewhere. "

"All the activities you could want and then some. Staff was friendly. My kids had a blast, heck, even I (Dad) had fun. Rooms were nice, quiet, and clean. The water in the water park was nice and warm, good for the kids to play for hours. Lots of people, but that was expected. Staff does a good job managing crowds and keeping things moving. Our stay was great. 1 thing I am annoyed about- the billing end. First I accidentally picked the wrong nights when booking through Expedia. After literally and hour on hold with great Wolf Lodge, I gave up. Went through Expedia- they were about to fix my mistake but I had to be charged literally double. I admit, it was my mistake. But a small typo by me cost me basically another nights stay. Expedia tried to get Great Wolf Lodge to waive it since I tried to fix immediately after booking, but GWL would not waive the fee. Also, I got charged twice for parking. Tried to call to get it fixed, but was on hold forever. Was only 40 bucks instead of 20 but still..."

"Excellent "

"Gary from the front desk was awesome and very accommodating. He helped me out with everything I needed and made my stay much more comfortable."

"Clean room. Friendly staff"

"Was disappointed that the pool was closed and that our room didn’t have more amenities than we thought. It was super convenient being close to MOA and having a restaurant in the hotel but the hotel had an event going on which made it difficult to get dinner. Besides being close to the Mall, easy parking and clean that would be the only reason to stay again. We might find something a little more family friendly the next time we stay in the cities. "

"Couldn’t be happier with "

"The valet parking was very helpful as was the bellman. Check in was easy and the room was spotless. We enjoyed the buffet breakfast, very good variety. Also being shuttled to the concert was a plus. "