Prue Chalets

"So it's obviously a budget hotel but the room was clean and everything worked so it was good."

"Excellent room. Excellent location"

"Orlando, that worked. The front desk did a fantastic job made the state. Well worth it.He did a phenomenal job"

"Really convenient to downtown and complimentary. breakfast buffet was excellent"

"There was no breakfast menu"

"We loved this place. The room and hotel was very nice. The pool is amazing even though it was not open yet. Would love to come back in the summer."

"Well, there’s a first for everything. I was lucky enough to experience a bed bug infestation. I called the office to inform them while I was at work. I explained the situation over the phone around 9am and gentleman on the phone sounded like he couldn’t care less. I figured they would call me back once they found. They didn’t. I called a few hours later. Same guy. He’s like “oh yeah, it’s bed bugs; we moved your stuff to another room.” Not apologetic, nothing. Move to new room and wake up this morning with even *more* bites all over my neck, torso, arms and legs. I have to acknowledge that the gentleman with a cast on his forearm was very helpful with washing my clothes and he actually cared about the situation. I was planning on staying here weekly through the summer, as I fly in and out for work. I just can’t. I’ve never dealt with this, as we usually stay at high end hotels. I guess I should have booked a better place. You live and learn. With that said, I am just shocked that the 3 people I spoke with, only one cared. Sent management a message and no response. By the way, the gym is really nonexistent; probably hasn’t been cleaned in a good year. The Bed Bug room still had the same food stains in the microwave from last week when I stayed. There are so many decorative pillows on the bed (that are most likely never washed). So many other places to stay. BTW I always tip well when eating out if the service is bad. Bed bugs is on a whole other level that I have to comment."

"Beautiful hotel"

"Yes everything good"