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"Probably the cleanest hotel I’ve ever stayed in "

"Grand old historic hotel in the heart of the city. My queen room was small but was fine. Good housekeeping! Oliver’s, a bar in the hotel, makes incredible martinis!"

"Great staff with great CS skills! The entire property is great -looking as well! Starbucks by the lobby was amazing! Definitely coming back!"

"The location is great and this is enhanced by the customer service. The staff are fantastic and provide great service"

"Excellent hotel, perfectly clean, awesome bar, awesome food. Great atmosphere and plenty of seating areas for meetings. Love the rooms and the staff is so friendly. Ilana was especially welcoming and friendly, had a small issue and she immediately went above and beyond to assist. Will be staying here every time we come to Seattle. "

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"Great location, clean and staff went over and above to make our stay memorable. Shout out to Darion at the front counter. He was extremely helpful. "

"Location is great and hotel is very beautiful! "

"The room was very small and clearly meant for those who choose to roam the city rather than hang out inside. There is a large common area with work stations, lounge areas, and a bar with a barista. They offer a nice buffet breakfast at a fair price for the area. It was a unique experience that I enjoyed, and while I, as an older traveler, prefer a more traditional hotel room, I wouldn't hesitate to stay in a Citizen M hotel on occasion in the future."