“The hotel itself is fantastic. The rooms are beautiful and well maintained, the amenities including the gym and spa are both outstanding. Carlos who provided service by the beach was incredible. However, most things were 85% done correctly meaning everything was kind of off. The butler service was lacking. They offered reservations for dining and golf that they later could not fulfill including a room service order that came an hour late. Orders at breakfast were slightly wrong. When alerted of……
“The hotel itself is fantastic. The rooms are beautiful and well maintained, the amenities including the gym and spa are both outstanding. Carlos who provided service by the beach was incredible. However, most things were 85% done correctly meaning everything was kind of off. The butler service was lacking. They offered reservations for dining and golf that they later could not fulfill including a room service order that came an hour late. Orders at breakfast were slightly wrong. When alerted of……
Brandon