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Château Fleur de Lys - L'HOTEL

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
655 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Parking Available

Map

What's nearby

  • Popular Location
    Le Château Frontenac
    3 min walk
  • Popular Location
    Musee des Ursulines de Quebec
    3 min walk
  • Popular Location
    Musee d'Art Inuit Brousseau
    3 min walk
  • Airport
    Quebec, QC (YQB-Jean Lesage Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Guest room (private bathroom outside the room)

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Thematic Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite Junior

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Suite Junior, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite Florence A. White, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Quebec

Located on a river, Château Fleur de Lys - L'HOTEL is in Quebec's Old Quebec neighborhood, a walkable area with good shopping. The area's natural beauty can be seen at Battlefields Park and Montmorency Falls, while Le Capitole and Old Port Quebec City are cultural highlights. Old Quebec Funicular and Aquarium du Québec are not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Le Château Frontenac - 3 min walk
  • Popular Location
    Musee des Ursulines de Quebec - 3 min walk
  • Popular Location
    Musee d'Art Inuit Brousseau - 3 min walk
  • Popular Location
    Terrasse Dufferin Slides - 4 min walk
  • Popular Location
    Parks Canada's Dufferin Terrace - 6 min walk

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 16 min drive

About this property

Château Fleur de Lys - L'HOTEL

Riverfront Quebec hotel in Old Quebec, walk to Quebec City Town Hall
This smoke-free hotel features a bar/lounge, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services and tour/ticket assistance are onsite. All rooms are individually decorated and offer free WiFi and hair dryers. For a bit of entertainment, LED TVs come with cable channels, and guests will also find premium bedding and desks.
Château Fleur de Lys - L'HOTEL offers 16 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. LED televisions come with cable channels. This Quebec hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Château Fleur de Lys - L'HOTEL features tour/ticket assistance, coffee/tea in a common area, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Château Fleur de Lys - L'HOTEL is a smoke-free property.

Renovations and closures

The property is closed between 02 November and 22 November.

Policies

Check-in

Check-in between 3 PM - 9:30 PM
Minimum check-in age - 21

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Property payment types

Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: CAD 13.5 for adults and CAD 13.50 for children (approximately)
  • Self parking fee: CAD 26 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Alcohol is not served or permitted at this property.

Property is also known as

  • Ch teau Fleur Lys L'HOTEL
  • Ch teau Fleur Lys L'HOTEL Hotel
  • Ch teau Fleur Lys L'HOTEL Hotel Quebec
  • Ch teau Fleur Lys L'HOTEL Quebec
  • Au Chateau Fleur De Lys Hotel Quebec City
  • Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
  • Château Fleur Lys L'HOTEL Hotel Quebec
  • Château Fleur Lys L'HOTEL Hotel
  • Château Fleur Lys L'HOTEL Quebec
  • Château Fleur Lys L'HOTEL
  • Château Fleur de Lys L'HOTEL
  • Chateau Fleur De Lys L'hotel
  • Château Fleur de Lys - L'HOTEL Hotel
  • Château Fleur de Lys - L'HOTEL Quebec
  • Château Fleur de Lys - L'HOTEL Hotel Quebec

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CAD 26 per night
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee daily 8 AM–11 AM: CAD 13.5 for adults and CAD 13.50 for children
  • 1 bar
  • Coffee/tea in common area(s)

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
4.5

Wonderful

5 - Excellent
392
4 - Good
213
3 - Okay
39
2 - Mediocre
8
1 - Poor
3
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice , cozy hotel with some mix of modern decor, antique rooms with modern bathrooms ( best combo ), nice breakfast ( a bit of everything, excellent croissants) was in wonderful settings. I knew ahead of time that noise ( you can hear neighbours) will be an issue, but it was a very easy trade-off for great location. We had small beautifully decorated room which was more than enough for 2 people, and which even had seating area. Loved our stay, and would recommend.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Superb location! A lovely old mansion; the rooms all have different and creative decor, so it’s definitely not the run-of-the-mill place to stay. A friendly and accommodating staff! The only thing that could be a problem for some is no elevator for rooms located on the second floor.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay at this hotel. I would recommend this hotel. However I would not recommend this property to anyone with mobility issues, as there are stairs into the building and rooms on the 2nd & 3rd floor. There are not a lot of amenities, as this is a small hotel. If that’s a requirement for someone, they might want to consider a larger hotel. The rooms are nice and very clean. My only wish is that they provided a Keurig coffee maker in the rooms. It would have been nice to have a fresh coffee when you wanted and not have to get dressed to access the coffee down on the first floor in the mornings. It’s a great location where you can walk to everything in Old Quebec City. My husband and I walked between 8-10 km/day while we were there.

Stayed 3 nights in Oct 2019

3/5

  • Disliked: Staff & service

The location of this property cannot be beat. You are situated in a very quiet part of the upper city, but VERY close to major landmarks such as the chateau Frontenac and the funicular. The bed was reasonably comfortable. Parking is available but expensive. However, the rooms are VERY small. And don't you dare say so when you complete an Expedia check-in survey, because the staff will accost you about your feedback. We checked in, and I did the quick feedback survey, and was shocked when we returned to the property after a long day of wandering the city, and one of the members of their staff approached me and DEMANDED that I explain why I had indicted that my first impression was "ok." I stated that the room was small, and that the bathroom was very tiny (the sink was OUTSIDE the bathroom in the room, that is how tiny the bathroom is in room 34), and she berated me that the room dimensions are all listed online. I found this to be very rude and unprofessional. Furthermore, when we arrived, they changed our room number right in front of us, we were supposed to be in 18 (first floor, presumably a larger room), and reegated us to the third floor into allegedy an equal room. We paid more for a "theme" room. But there is no "theme" in room 34. This is an economy hotel that masquerades as a "boutique" establishment. We were overall satisfied with the visit, but the visit we had did not match the visit we had booked online.

Stayed 2 nights in Oct 2019

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