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Hotel Universel

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Featured Image
Indoor pool
Indoor pool
Terrace/Patio
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Universel

Hotel Universel

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

  • Popular LocationCegep de Sainte-Foy9 min walk
  • Popular LocationPEPS11 min walk
  • Popular LocationLaval University13 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)11 min drive

Choose dates to view prices

About this area

Quebec

Located in Quebec, Hotel Universel is in the business district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Popular Location

What's nearby

  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • Laval University - 13 min walk
  • Jardin Botanique Roger-Van den Hende - 2 min drive
  • Place Sainte-Foy - 2 min drive

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • Boston Pizza Restaurant — 1 min walk
  • Chez Victor — 4 min walk
  • Pho Tonkinoise — 4 min walk
  • ThaïZone — 4 min walk
  • L'Gros Luxe — 11 min walk

About this property

Hotel Universel

3-star Quebec hotel in Sainte-Foy-Sillery-Cap-Rouge, near Cegep de Sainte-Foy
Along with a restaurant, this smoke-free hotel has an indoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 182 rooms offer free WiFi, refrigerators, and plasma TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are among the other amenities that guests will find.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 6160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Quebec
Hotel Universel Hotel Quebec

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 270 out of 1205 reviews
5 - Excellent 22%
Rating 4 - Good. 510 out of 1205 reviews
4 - Good 42%
Rating 3 - Okay. 244 out of 1205 reviews
3 - Okay 20%
Rating 2 - Poor. 130 out of 1205 reviews
2 - Poor 11%
Rating 1 - Terrible. 51 out of 1205 reviews
1 - Terrible 4%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Price was great. Jacuzzi pool was nice. Front staff was great
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
15 min from everywhere. Neighborhood is not the best, but the price is good
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021