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Hotel Universel

3.0 star property
Comfortable hotel, a quick walk to Laval University

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Universel

Spa
Exterior detail
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Food court
Reception

Reviews

7.2

Good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pool
    PoolPool
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Popular LocationLaval University1 min walk
  • Popular LocationPlace Sainte-Foy2 min drive
  • Popular LocationLaurier Quebec3 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)13 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Toilette bloquer. Matelas perforée par les ressorts. Aucun plaisir dans cette endroits.
Nantel
Jul 25, 2024
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About the neighborhood

Québec City

Hotel Universel is located in Sainte-Foy-Sillery-Cap-Rouge, a neighborhood in Québec City, and is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Grande Allée. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Visit our Québec City travel guideOpens in a new window

What's nearby

  • Laval University - 1 min walk
  • Place Sainte-Foy - 2 min drive
  • Laurier Quebec - 3 min drive
  • Aquarium of Quebec - 7 min drive
  • Château Frontenac - 13 min drive

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Shaker Cuisine & Mixologie Québec - ‬4 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Stockholm Café - ‬9 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), an elevator, and a 24-hour front desk
  • A TV in the lobby, free newspapers, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 2024-12-31, 006160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Universel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Universel on Jul 28, 2024 start from $100.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 489 out of 1924 reviews" "
Rating 8 - Good. 644 out of 1924 reviews" "
Rating 6 - Okay. 445 out of 1924 reviews" "
Rating 4 - Poor. 209 out of 1924 reviews" "
Rating 2 - Terrible. 137 out of 1924 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nantel

Disliked: Cleanliness, property conditions & facilities
Toilette bloquer. Matelas perforée par les ressorts. Aucun plaisir dans cette endroits.
Stayed 2 nights in Jul 2024

6/10 Okay

Rumel

Traveled with family
Liked: Cleanliness
Washroom
Stayed 2 nights in Jul 2024

8/10 Good

Zhiyue

Traveled with family
Liked: Cleanliness, staff & service
It's good in general
Stayed 2 nights in Jul 2024

10/10 Excellent

Apple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Monu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience and facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nitya

Stayed 2 nights in Jul 2024

6/10 Okay

Tracy

Was okay not very clean. Broken items in room
Stayed 1 night in Jul 2024

6/10 Okay

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked the European look of the room- clean and sleek. Unfortunately we could hear someone flushing their toilets through the walls right. Ext to one of the beds.
Stayed 2 nights in Jul 2024

4/10 Poor

Ayisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was trying to update but was still questionable! The room door had many attempts of breakings!
Stayed 1 night in Jul 2024

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was just ok. No fitted sheets on the bed (only top sheets) so it was riding up all night. AC unit was incredibly noisy and kept my partner and I up all night. Lots of parking, easy check in.
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Traveled with family
Very close to convenience shopping
Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Parking was a challenge
Stayed 1 night in Jul 2024

8/10 Good

Milagros

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget hotel. Definitely needs a few upgrades, but definitely had a pleasant experience nonetheless not too far from Quebec city and close to a shopping center which made it very convenient and clean and decent.
Stayed 2 nights in Jun 2024

8/10 Good

Federico

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Celine, Laval

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels at the pool, even after asking the front desk.(we had to go up to the room all wet and cold) Man at the front desk very nonchalant and not very sympathetic. Room was falling apart. Pool area was dirty and falling apart
Stayed 1 night in Jul 2024

4/10 Poor

Peter

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed and bed sheet not clean. Toilet was not working properly.
Stayed 1 night in Jul 2024

6/10 Okay

Michael, Stouffville

We wanted to be near Laval campus and stayed three nights here. We would not stay again. Hotel is run down and there is nowhere to get breakfast food or coffee, even if you want to pay. Lots of guests had to wait until 4pm or later to check in which suggests they are low on staff. Also there was an amusing sign which said they did not make up rooms for stays longer than one night! (So they never make up rooms)
Stayed 3 nights in Jun 2024

2/10 Terrible

ABRAHAM

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

analyn

Clean
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service
Beds are hard, hair in the tub, staff not friendly
Stayed 1 night in Jun 2024

8/10 Good

Jodi

Stayed 3 nights in Jun 2024

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jun 2024