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Indoor pool
Indoor pool
Terrace/Patio
Desk, blackout drapes, iron/ironing board, free WiFi

Guest reviews

3.6/5 Good
1,300 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Social distancing

Map

Explore the area

Popular LocationChamplain College St. Lawrence5 min walk
Popular LocationCegep de Sainte-Foy9 min walk
Popular LocationPEPS11 min walk
AirportQuebec, QC (YQB-Jean Lesage Intl.)16 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    3.7/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Jetted Tub

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 Queen Bed

    4/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Kitchenette

    3.6/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Kitchenette
  • Standard Room, 1 Queen Bed, Kitchenette

    3.7/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Kitchenette
  • Prestige Room, 1 Queen Bed

    3.6/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPrestige Room, 1 Queen Bed
  • Standard Studio (Unilofts Building)

    4.2/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Studio (Unilofts Building)
  • Prestige Plus Room, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsPrestige Plus Room, 2 Queen Beds
  • Prestige Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 390 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsPrestige Room, 2 Queen Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Quebec

Located in Quebec, Hotel Universel is in the business district and near the airport. Travelers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Visit our Quebec travel guide
View in a map
Popular Location

What's nearby

  • Champlain College St. Lawrence - 5 min walk
  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • Laval University - 13 min walk
  • Cegep Garneau - 19 min walk

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage Intl. Airport (YQB) - 16 min drive

Restaurants

  • Boston Pizza Restaurant — 1 min walk

About this property

Hotel Universel

Suburban Quebec hotel in Sainte-Foy-Sillery-Cap-Rouge, near Champlain College St. Lawrence
Along with a restaurant, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 182 rooms offer free WiFi, refrigerators, and plasma TVs with cable channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • RV/bus/truck parking (subject to charges)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed until further notice:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines
Property Registration Number 6160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Quebec
Hotel Universel Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Hotel Universel and receive a full refund?
Yes, Hotel Universel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Universel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Universel?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at Hotel Universel on Aug 23, 2020 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Universel have a pool?
Yes, this property has an indoor pool.
Is Hotel Universel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this hotel?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).
Where is this property located?
Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Champlain College St. Lawrence and Cegep de Sainte-Foy. PEPS and Laval University are also within 15 minutes.

Guest reviews

Overall score and ratings for Hotel Universel

3.6
5 - Excellent
257
4 - Good
543
3 - Okay
304
2 - Mediocre
138
1 - Poor
58
3.8
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.6
Property condition

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Staff wasn’t friendly. They were rude and not very helpful.

Stayed 1 night in Aug 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I couldn't enjoy all the amenities but seemed an average hotel. The biggest attraction to this one is across the university. bring your own shampoo lol!

    Stayed 1 night in Jul 2020

    2/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jul 2020