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Hôtellerie d'Expérience au Monastère des Augustines

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Contemporary Room, 1 Queen Bed | Premium bedding, free WiFi, bed sheets
Premium bedding, free WiFi, bed sheets
Authentic Room, 1 Single Bed, Shared Bathroom | Premium bedding, free WiFi, bed sheets
Contemporary Room, 2 Single Beds  | Premium bedding, free WiFi, bed sheets

Overview of Hôtellerie d'Expérience au Monastère des Augustines

UNESCO Sustainable Travel Pledge

Hôtellerie d'Expérience au Monastère des Augustines

3.0 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
Map
77, rue des Remparts, Québec City, QC, G1R 0C3

Explore the area

  • Popular LocationQuebec City Town Hall7 min walk
  • Popular LocationOld Port Quebec City8 min walk
  • Popular LocationQuebec Cruise Terminal10 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)24 min drive

Room options

About this area

Québec City

Hôtellerie d'Expérience au Monastère des Augustines is located in Old Quebec, a neighborhood in Québec City, and is near a train station and near the boardwalk. The area's natural beauty can be seen at Artillery Park, while Museum of French America and Le Capitole are cultural highlights. Ready for a night out? Consider Palais Montcalm. Guests appreciate the hotel's quiet location.

What's nearby

  • Hotel-Dieu de Quebe - 2 min walk
  • Artillery Park - 6 min walk
  • Quebec City Town Hall - 7 min walk
  • Old Port Quebec City - 8 min walk
  • Quebec Cruise Terminal - 10 min walk

Getting around

  • Quebec Palace Station - 4 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive

Restaurants

  • La Pizzaio - 3 min walk
  • Casse-Crêpe Breton - 3 min walk
  • Chez Boulay Bistro Boreal - 4 min walk
  • Le Patriarche - 4 min walk
  • St Patrick - 4 min walk

About this property

Hôtellerie d'Expérience au Monastère des Augustines

3-star eco-friendly hotel in the heart of Old Quebec
Take advantage of a free breakfast buffet, a terrace, and a garden at Hôtellerie d'Expérience au Monastère des Augustines. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • Self parking (surcharge), an electric car charging station, and tour/ticket assistance
  • 10 meeting rooms, luggage storage, and smoke-free premises
  • A ballroom, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the location
Room features
All guestrooms at Hôtellerie d'Expérience au Monastère des Augustines offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Showers and free toiletries
  • Wardrobes/closets and limited housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant

Things to do

  • Spa services
  • Yoga classes

Family friendly

  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 10

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

Similar properties

See similar properties

Policies

Check-in

96% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Monastère Augustines Hotel Quebec
Monastère Augustines Hotel
Monastère Augustines Quebec
Monastère Augustines
Le Monastere Des Augustines Quebec/Quebec City
Hôtellerie d'Expérience au Monastère des Augustines Hotel
Hôtellerie d'Expérience au Monastère des Augustines Québec City

Frequently asked questions

Is Hôtellerie d'Expérience au Monastère des Augustines pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hôtellerie d'Expérience au Monastère des Augustines?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Hôtellerie d'Expérience au Monastère des Augustines on Oct 27, 2022 start from $130.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtellerie d'Expérience au Monastère des Augustines?

Self parking is available for CAD 25.00 per night. Limited spots are available.

What time is check-in at Hôtellerie d'Expérience au Monastère des Augustines?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hôtellerie d'Expérience au Monastère des Augustines?

Check-out is at noon.

Where is Hôtellerie d'Expérience au Monastère des Augustines located?

Located in Old Quebec, this eco-friendly hotel is within a 10-minute walk of Hotel-Dieu de Quebe, Artillery Park, and Museum of French America. Le Capitole and Price Tower are also within 10 minutes. Quebec Palace Station is only a 4-minute walk.

Can I cancel my reservation for free at Hôtellerie d'Expérience au Monastère des Augustines and receive a full refund?

Yes, Hôtellerie d'Expérience au Monastère des Augustines offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtellerie d'Expérience au Monastère des Augustines cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 472 out of 680 reviews
5 - Excellent 69%
Rating 4 - Good. 147 out of 680 reviews
4 - Good 22%
Rating 3 - Okay. 43 out of 680 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 680 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 680 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

4/5 Good

Ruth
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique opportunity to experience living history. However, staff a bit vague about the different "packages"offered. The promised "free tour" turned out to be a self-guided tour. A generous and delicious breakfast with monastery brand herbal teas, but lousy, lukewarm coffee. Tiny room filled by king-size bed,such that you bumped your head on slanted ceiling of dormer! Also, sharp wood on baseboard of bed. Back door was broken so that at night we had to walk the long way around.
Stayed 1 night in Sep 2022

5/5 Excellent

Jeffrey
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful surroundings and garden. Historical location Very clean
Stayed 1 night in Sep 2022

5/5 Excellent

Susan, Calgary
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic hotel experience.
Stayed 1 night in Aug 2022

5/5 Excellent

Elizabeth
Wonderful peaceful experience. Hotel staff extremely helpful! Rooms, restaurant all excellent. Healthy delicious meals. I will book again definitely.
Stayed 1 night in Aug 2022

4/5 Good

Steven
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and great locale. A few mix up’s with billing but corrected with promptness.
Stayed 2 nights in Jul 2022

5/5 Excellent

john
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Monastère des Augustines was a very pleasant find on this trip to Quebec. The mix of modern and antiquity was beautifully done!
Stayed 2 nights in Jul 2022

3/5 Okay

Francis
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the peaceful environment, cleanliness was on point but…. I thought the spa was part of the hotel and not a separate business.
Stayed 2 nights in Jul 2022

5/5 Excellent

AARON
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity yet richness of the place. The staff is very helpful, informative, and respectful. I loved the breakfast and the takeout counter, the museum, and the quiet and simple rooms.
Stayed 7 nights in Jul 2022

5/5 Excellent

Kimberly
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time to stayed in this hotel. Staff and the area is awesome and great. I will planning to visit in this Fall of course i want to stay this place again and i will strongly recommended some one ask to stay in Quebec yes Stay in this hotel. Thank you for hotel staff i have a wonderful vacation because of your kindness.
Stayed 2 nights in Jun 2022

5/5 Excellent

Mohsen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is best for anyone that likes to relax and just be clam. It is like going to a retreat. This is our second time here and we will be back again.
Stayed 5 nights in Jun 2022