艾塞斯特拉格利庄园附近酒店

“Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just……

“Not the cleanest Nothing to hang towels on 1 hand wash and 1 small tube of hair and body wash even though 2 of us were staying in the room. Extremely hot night but no fan provided I accidentally left my charger, contacted the property who said they did have it, took my home details and said they would send it. Waited over a week, messaged the property again, was ignored. Messaged again and still was ignored. Not the best customer service either. Breakfast was delicious and the young man who……

“Absolutely lovely stay very homely, comfy, clean lovely b and b , host Alan very knowledgable of local area, and a great cook ! We had a great nights sleep in a comfy bed , no problem parking which was a relief and will definitely return again”

“Relaxing atmosphere and a cracking breakfast”

“It was our second time staying here and again we had a beautiful room and a lovely experience.”

“Charmant hôtel calme et bien décoré. Une seule nuit et réveil par l’alarme incendie à 6 h du matin. Mais pas de feu heureusement. Personnel peu nombreux mais aimables.”

“Beautiful property, friendly and helpful staff, food in the restaurant is excellent.”

“スタッフはフレンドリーで、暑いなか、ウェルカムシャンパンで迎えてくれました。 また、少し時間を過ぎていたにもかかわらず、ウェルカムティーも御馳走になりました。 そして、帰りにはお土産までいただきました。 猛暑から、一週間前にクーラーを設置したとのことで、とても快適でした。 シャワールームも使いやすくリフォームされていて、大理石でした。 朝食付きでこの価格は素晴らしいし、次回もまたステイしたいです。”

“Arriving in the charming village and then pulling up to Buckland Manor was a dream! Every detail has been seen to with lovely staff, well furnished rooms, gorgeous peaceful grounds. We could pop on many walking paths right from the door and roam the countryside. One wouldn't need to leave this property for days with every need met beautifully. Exquisite!”

“Lovely big room, clean and comfortable. Breakfast yum and great to have parking.”

“The parking was good, off from the road, car was secure. The hostess was great, and very friendly. Room and bathroom could have been cleaner, dust all over the covered garbage bin in bathroom, huge cobweb in corner, and large peeling area on wall of bathroom. Large cobwebs at top of one window. No electrical outlet by beds, major frustration because husband uses CPAP machine to sleep. Continental breakfast was good, lots of fruit. Temperature of water hard to control in shower. No washcloths……

“Tricky getting in as room code was wrong but very helpful lady on the phone sorted it. Great there is parking and brilliant location. At night I was woken up by a clattering of crockery and we could also hear people talking which seemed to be coming out of bathroom vent which was odd. Amazing air conditioning unit and room space etc was ideal for a couple of nights.”

“Everything good. Only minor issues were the shower had no hooks or shelves to put shampoo or shower gel or flanels/scrubbing. And the cooling fan in our room was super noisy, so couldn't be used. As I say, minor.”

“Great hotel, lovely room and staff. Would stay again”

“new, nice and very clean room. Only small problem is how to find the parking place because the hotel is very small size. We will stay here again if we come to visit Cotswolds. ”