Embassy Suites Raleigh - Durham/Research Triangle

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Pool
Minibar
Premium bedding, in-room safe, desk, blackout drapes
Minibar

Overview of Embassy Suites Raleigh - Durham/Research Triangle

Embassy Suites Raleigh - Durham/Research Triangle

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
201 Harrison Oaks Blvd, Cary, NC, 27513

Explore the area

  • Popular LocationWilliam B. Umstead State Park13 min walk
  • Popular LocationLake Crabtree County Park5 min drive
  • Popular LocationPark West Village6 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)9 min drive

Choose dates to view prices

About this area

Cary

In the suburbs, Embassy Suites Raleigh - Durham/Research Triangle is in an area with good airport proximity. Raleigh Rose Garden and WRAL Azalea Gardens are local attractions and those in the mood for shopping can visit Park West Village and Cary Towne Center. Looking to enjoy an event or a game while in town? See what's happening at WakeMed Soccer Park or Gov. James B. Hunt, Jr. Horse Complex. Spend some time exploring the area's activities, including golfing.

What's nearby

  • William B. Umstead State Park - 13 min walk
  • Lake Crabtree County Park - 5 min drive
  • Park West Village - 6 min drive
  • PNC Arena - 7 min drive
  • WakeMed Soccer Park - 7 min drive

Getting around

  • Cary Station - 6 min drive
  • Raleigh-Durham International Airport (RDU) - 9 min drive

Restaurants

  • Bistro In the Park — 1 min walk
  • Crystal Falls Lounge — 1 min walk
  • An Cuisines — 7 min walk
  • Chick-fil-A — 7 min walk
  • Bonefish Grill — 8 min walk

About this property

Embassy Suites Raleigh - Durham/Research Triangle

Suburban hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. A free airport shuttle and a free manager's reception are also provided. Other amenities include a coffee shop/café, WiFi in public areas, and coffee/tea in a common area. All 273 rooms feature kitchenettes with refrigerators and microwaves, plus WiFi and flat-screen TVs with cable channels. Guests will also find Netflix, room service, and premium bedding.
Embassy Suites Raleigh - Durham/Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - January 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs welcome
Up to 25 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh - Durham/Research Triangle Cary
Embassy Suites Raleigh - Durham/Research Triangle Hotel
Embassy Suites Raleigh - Durham/Research Triangle Hotel Cary

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 439 out of 794 reviews
5 - Excellent 55%
Rating 4 - Good. 224 out of 794 reviews
4 - Good 28%
Rating 3 - Okay. 71 out of 794 reviews
3 - Okay 9%
Rating 2 - Poor. 38 out of 794 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 794 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this room as a gift for my daughter and husband to have before they flew to Hawaii for their honeymoon. I gave them the confirmation email. The check in person could not find it , made them pay for the room. She then had to call me to take care of the issue and refund them. Not a good way to start a honeymoon !!
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great!
Stayed 6 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee maker
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice, clean property. We didn’t take advantage of the happy hour. One ‘sleazy’ con was that they asked if we had a car at checkin. I said yes and they added a $10 per day charge for parking. We didn’t get a pass, or a place to park, it was simply an open parking lot. Next time when they ask if we have a car… I’m tempted to say “no”. (I hate being ‘penalized’ for honesty).
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Staff & service, amenities
Nice hotel even if there were a few things I didn't like. I would stay here again whenever I'm town. Pro's: 1) Close to plenty of food options 2) Tucked away in a quiet place 3) Breakfast was good and had a good amount of options 4) Setup of king suite is like an apartment 5) Bed is comfy, good pillows Con's: 1) I don't like that you can see everyone's room door including from the lobby, no privacy at all. 2) There was a huge coffee stain on bathroom floor 3) The A/C unit leaked on the counter of wet bar & floor 4) Check-out time is at 11AM. Haven't had an 11AM checkout at a hotel in 10 years.
Stayed 2 nights in Sep 2021