Riverplace Tours

IDK what to say. Ho hum. Service was ho hum. Messy counters at reception. Unfolded laundry. Receptionist looked like no one cared about her appearance. She certainly didn’t. No towels. Broken fixtures. Upside: Bed good. Pillows were nice. Zero frills.

When we checked in and the next day when we changed rooms the woman at the front desk was efficient and made the transition smooth. This is our 5th or 6th stay here in the last few months. We always enjoy our stay. This time had a few glitches, from 12pm to 4am the room next to ours was noisy and even after talking to the night clerk nothing was done to have them be quiet. The main amenity at a hotel is a good nights sleep and that was a fail on the staff's part, The chairs in both rooms should be replaced as they are worn and the legs are coming off. We did not use either chair. Our stay at the Independence is usually faultless and this was not the case this time.

The room was very spacious. Good lighting on vanity.