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|Origin Airport||San Francisco Intl.|
|Destination Airport||Portland Intl.|
|Airlines Serving||Alaska Airlines, American Airlines, Delta, JetBlue Airways, Sun Country Airlines, United|
when I was checking in online it gave an option to change to earlier flight but when we arrived at airport we were told that because of the way were showed in computer it was not available to us. Not very happy about it as my grandson was in a great deal of pain from an infected tooth and needed to get home. Then we tried Customer Service and were told that they wouldn't be able to find our checked bags in time to switch (we were there at noon for a 7 pm flight) and wanted to charge us a $75.00 per person fee to change. Does not make sense to offer an option and then not follow thru.
Thank You. I don’t fly a lot and Expedia has made each experience a pleasant one with my travel plans and the carriers they support.
Did not like that I had to check my carry on bag for an extra $35!! That was really unexpected and not right. All other airlines let me put that bag as a carry on.
Neat to watch live tv, but bummer to have adds.
The staff are very friendly 😁
Little spendy but really easy
Not being able to select a seat is a deterant for selecting airlines
The only bad thing was that I wasn’t allowed to choose my seat in advance, even though the flight was mostly empty.
United should not offer the BASIC ECONOMY. Customers are treated like lower class citizens. Its ridiculous.
Need to get better scheduling / organizing the gates at SFO - flight was on time into SFO, but we couldn't board for almost an hour because the gates we're backed up, and our gate was changed 3 times