Robin Hood's Bay Chalets

"Decent clean and comfy room in the refurbished part of the hotel. Really dog friendly with dogs welcome in all areas in the hotel."

"Parking was easy and good Room was clean Staff were very friendly and helpful Breakfast was a fabulous selection"

"My Room was clean. Shower in my room was clean. Staff customer service skills were Good. Location is only a 10 minute walk to the sea front. Loose wire in the corridor near my room. Paint peeling from the Skirting board in my room. Couldn't open the window in my room. Communication from the staff could have been better about me checking out "

"We had a two-night stay in the beach house. While the room itself was acceptable, on closer inspection the bathroom did not appear to be thoroughly cleaned. In general, the attention to cleanliness in the main areas of the hotel also seemed lacking. During our stay, we experienced a few maintenance issues. The hot tap in the outdoor bath leaked when in use, and in the room both the TV and lamps flickered intermittently. Although breakfast was included, I was disappointed to learn it was served at the main hotel, approximately a four-minute walk away. Unfortunately, we had to make this walk in the rain, and were only offered a buggy ride on the return journey. Finally, I feel that guests paying to stay at the hotel should have access to the spa facilities included, rather than being charged an additional £45 per person."

"Clean safe and close to everything. Staff very helpful. "

"Great selection of hot food, fruit, cereals, really anything you want."

"Stayed for 2 nights, very peaceful, stunning views, food menu good, however no burgers when we went to order, staff very friendly, couldn’t do enough for you, family of 3, double bed and two singles, tea, coffee, bottles of water and biscuits were a nice touch, However breakfast was a bit expensive £12, for a full English ok price, however me and my son had 2 slices of toast each and was charged £12, very expensive, we decided not to have breakfast there on our 2nd morning due to the price of the toast "

"overall cleanliness terrible Letter of complaint sent Resaurant coach parties and other guests are cramped into small area lager area as per advert picture is not in use "

"Wonderful sea view. Highly competent, professional and friendly staff team from check in to bar to check out. "