Robin Hood's Bay Chalets

"Fantastic hotel. Very clean. Helpful staff."

"Had a great stay, convenient to Scarborough spa, very hilly area around though. Room nice and clean but sink taps didn't work properly, no cold water, a half bottle of water left in fridge. The carpets in the corridors to the room abit tired could do with a really good clean or changing. The spa was lovely, the staff all friendly, had a lovely stay and would stay again, rooms very hot."

"The restaurant was very nice and had a varied menu. Staff were very helpful and attentive "

"Amazing overnight stay here. Room was very spacious and comfortable. Staff were very friendly and professional. Food at dinner and breakfast were delicious. Our waiter, Cai, was outstanding. Beautiful grounds. We were sorry not to have stayed longer. Highly recommend. "

"Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall, poor communication and basic standards not being met — wouldn’t stay again."

"We (4 siblings and 3 partners) spent a very enjoyable 4 nights at Larpool Mill. As previous guests have mentioned, the road outside is closed which makes for a very peaceful stay. The garden area is lovely and our only regret is that it was a bit too cold to spend much time outside. There’s plenty of space inside with lots of seating areas and a huge dining room - it’s all so very comfortable. It’s a very enjoyable 30 minute walk along the ‘Cinder track’ (an old railway line) into Whitby - though be aware that there’s a rather steep climb up to it from the house (5 of us are in our 70s!) but well worth the effort. Finally, Azmat, our host, was very helpful and answered any questions by return."

"The pictures on hotels did not reflect the room . Apparantly the pictures of the standard room on hotels were of a suite . Although the staff tried their wasn’t availability . The hotel is tired and dated ."

"guests smoking weed in the entrance food poor room unclean"

"Lovely hotel. Great facilities and the grounds are beautifully kept"