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Country Inn & Suites by Radisson, Rochester-University Area, NY

Star Rating
3 out of 5

Photo gallery

Featured Image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

3.7 out of 5 Good
1,212 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

797 E. Henrietta Rd, Rochester, NY

Explore the area

Popular LocationBill Gray's Regional Iceplex19 min walk
Popular LocationStrong Memorial Hospital4 min drive
Popular LocationMarketplace Mall4 min drive
AirportRochester, NY (ROC-Greater Rochester Intl.)7 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, Non Smoking

    Photos of Room, 2 Queen Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

    Photos of Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

    4.1/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

  • Room, 1 King Bed, Accessible, Non Smoking

    Photos of Room, 1 King Bed, Accessible, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking

  • Suite, 1 Bedroom, Non Smoking

    Photos of Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, Non Smoking

About this area

Rochester

Near a train station, Country Inn & Suites by Radisson, Rochester-University Area, NY is in an area with great shopping. Strong and Rochester Auditorium Theater are cultural highlights of the area. Wild Wings and Wickham Farms are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Rochester travel guide
Map
Popular Location

What's nearby

  • Bill Gray's Regional Iceplex - 19 min walk
  • Strong Memorial Hospital - 4 min drive
  • Marketplace Mall - 4 min drive
  • Highland Park - 5 min drive
  • University of Rochester - 8 min drive

Getting around

  • Rochester Station - 13 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • Delmonico's Italian Steakhouse - 3 min walk
  • Phillips European - 5 min walk
  • Duff's Famous Wings - 16 min walk
  • The King and I - 2 min drive
  • Jay's Diner - 2 min drive

About this property

Country Inn & Suites by Radisson, Rochester-University Area, NY

3-star hotel near Strong Memorial Hospital
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 89 rooms provide free WiFi and free wired Internet, plasma TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include DVD players, premium bedding, and coffee makers.
Country Inn & Suites by Radisson, Rochester-University Area, NY offers 89 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Safety Protocol (Radisson)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Extended parking (surcharge)
  • Electric car charging station

Food and drink

  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY

Frequently asked questions

Can I cancel my reservation for free at Country Inn & Suites by Radisson, Rochester-University Area, NY and receive a full refund?
Yes, Country Inn & Suites by Radisson, Rochester-University Area, NY offers free cancellation on select room rates, because flexibility matters! Please refer to Country Inn & Suites by Radisson, Rochester-University Area, NY cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.
Is Country Inn & Suites by Radisson, Rochester-University Area, NY pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Country Inn & Suites by Radisson, Rochester-University Area, NY?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Situated near the airport, this hotel is 1 mi (1.6 km) from Bill Gray's Regional Iceplex and within 3 mi (5 km) of University of Rochester and Strong Memorial Hospital. URMC Women's Health Center and Genesee Valley Park are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Country Inn & Suites by Radisson, Rochester-University Area, NY

3.7
Good
1,212 reviews
5 - Excellent
342
4 - Good
415
3 - Okay
253
2 - Mediocre
121
1 - Poor
81
3.7
Cleanliness
4.0
Service and Staff
3.7
Amenities
3.5
Property condition
3.0 out of 5 Okay
sunflower, syracuse ny
Traveled with family
Aug 4, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

was clean. some construction going on but not disrupting in any way. staff nice. didn't make it to pool, pool party going on

Stayed 2 nights in Jul 2020
5.0 out of 5 Excellent
Mamawen, Buffalo, NY
Business traveler
Aug 3, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Due to restrictions there was a bagged breakfast.

Stayed 1 night in Jul 2020
4.0 out of 5 Good
Verified traveler, Rochester ny
Traveled with family
Jul 27, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Just couldn't enjoy the pool due to too many people didn't pandemic. Staff was great and helpful.

Stayed 3 nights in Jul 2020
5.0 out of 5 Excellent
Verified traveler
Jul 26, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2020
1.0 out of 5 Terrible
Verified traveler
Traveled with family
Jul 26, 2020
  • Disliked: Cleanliness, amenities

Don’t like that the room was dirty sheets were stained

Stayed 1 night in Jul 2020

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