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Hotel on Monroe, BW Signature Collection

Photo gallery for Hotel on Monroe, BW Signature Collection

Exterior
Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds

Overview of Hotel on Monroe, BW Signature Collection

Hotel on Monroe, BW Signature Collection

2.5 star property

8.2/10 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
Map
2323 Monroe Avenue, Rochester, NY, 14618

Explore the area

  • Popular LocationStone Tolan House Museum4 min drive
  • Popular LocationNazareth College5 min drive
  • Popular LocationSt. John Fisher College5 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

About this area

Rochester

Located in Rochester, Hotel on Monroe, BW Signature Collection is in the city center. The area's natural beauty can be seen at Erie Canal, while Rochester Auditorium Theater and Main Street Armory are cultural highlights. Strasenburgh Planetarium and Rochester Museum and Science Center are also worth visiting.

What's nearby

  • Stone Tolan House Museum - 4 min drive
  • Nazareth College - 5 min drive
  • St. John Fisher College - 5 min drive
  • Ellison Park - 5 min drive
  • Strasenburgh Planetarium - 6 min drive

Getting around

  • Rochester Station - 10 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • Char Broil Restaurant - 3 min walk
  • Avvino - 4 min walk
  • Sakura Home - 13 min walk
  • Mamasan's - 14 min walk
  • Chen Garden - 17 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel in the city center, revitalized in 2019
Hotel on Monroe, BW Signature Collection is located close to Strong and Main Street Armory, and provides a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and games
  • Guest reviews say good things about the overall value and location
Room features
All 23 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Games
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Apple Pay
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel on Monroe, BW Signature Collection?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hotel on Monroe, BW Signature Collection on Feb 5, 2023 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in the heart of Rochester, this hotel is within 6 mi (10 km) of University of Rochester, Strong, and Strong Memorial Hospital. Eastman School of Music and Susan B. Anthony House are also within 9 mi (15 km).

Can I cancel my reservation for free at Hotel on Monroe, BW Signature Collection and receive a full refund?

Yes, Hotel on Monroe, BW Signature Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel on Monroe, BW Signature Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 80 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 19 out of 80 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 6 out of 80 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 8 out of 80 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 4 out of 80 reviews" "
" "2 - Terrible 5%

8.7/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness i didnt like thst theres no food drinks vending machines to get toothpaste etc

6/10 Okay

Jeffrey M

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
There was no sign so we had a difficult time finding it.
Stayed 3 nights in Nov 2022

8/10 Good

Eric

Traveled with partner
There were no drinking cups, or glasses. As well, the bathroom sink was clogged.
Stayed 1 night in Nov 2022

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very helpful when key to our room didn't work. Great bed, nice shower. Good breakfast place a block away. We'd stay there again.
Stayed 1 night in Oct 2022

8/10 Good

kevin

Liked: Staff & service, amenities
ok, good area
Stayed 2 nights in Oct 2022

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Waste Your Time Booking
Hotel canceled my reservation! The manager says they don’t not accept hotels.coms bookings. BUYER BEWARE!
Stayed 1 night in Oct 2022

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The beds were comfortable, the bathroom was very nice. However, there was no staff in the locked office, (keys were in a lockbox). No elevator, no breakfast, no cable TV and a bathroom door that couldn't be closed.
Stayed 1 night in Oct 2022

8/10 Good

Melynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and the bed was comfortable and all was clean. I would only suggest putting some hooks in the bathroom to hang towels to dry. I will be back!
Stayed 2 nights in Oct 2022

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Oloyede

Liked: Cleanliness, staff & service, property conditions & facilities
clean property and friendly staff
Stayed 2 nights in Sep 2022