Quality Inn

Photo gallery for Quality Inn

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Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board

Overview of Quality Inn

Quality Inn

2.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1956 Lyell Ave, Rochester, NY, 14606

Explore the area

  • Popular LocationDiplomat Banquet Center1 min walk
  • Popular LocationEdgerton Community Center and Park5 min drive
  • Popular LocationSusan B. Anthony House5 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)6 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Quality Inn is in an area with good airport proximity. Rochester Auditorium Theater and Main Street Armory are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Frontier Field or Blue Cross Arena.

What's nearby

  • Diplomat Banquet Center - 1 min walk
  • Edgerton Community Center and Park - 5 min drive
  • Pont de Rennes Bridge - 5 min drive
  • Susan B. Anthony House - 5 min drive
  • Mall at Greece Ridge - 6 min drive

Getting around

  • Rochester Station - 9 min drive
  • Greater Rochester Intl. Airport (ROC) - 6 min drive

Restaurants

  • Steve T. Hots and Potatoes — 8 min walk
  • Martusciello Bakery — 8 min walk
  • Wegmans — 10 min walk
  • Giuseppe's Pizzeria — 13 min walk
  • Fiamma — 3 min drive

About this property

Quality Inn

Hotel in Rochester with fitness center and 24-hour front desk
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and ATM/banking services. All 86 rooms offer free WiFi, premium bedding, and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 157 out of 990 reviews
5 - Excellent 16%
Rating 4 - Good. 307 out of 990 reviews
4 - Good 31%
Rating 3 - Okay. 240 out of 990 reviews
3 - Okay 24%
Rating 2 - Poor. 142 out of 990 reviews
2 - Poor 14%
Rating 1 - Terrible. 144 out of 990 reviews
1 - Terrible 15%

3.3/5

Cleanliness

3.4/5

Staff & service

2.6/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had ants in our room when we woke up to leave in the morning. The air conditioner did not work properly. Asked for downstairs level because of an animal and got stuck on the 4th floor. Doors were not painted. Guy working the desk took for ever to find my confirmation of booking, then tried to charge me on top of the payment I sent to Expedia. Very horrible experience
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and comfortable
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The front of this place is deceiving. it looks from the outside that it is clean and new. Inside it is filthy. The paint is cracking everywhere there is paint. The front desk person was asleep in the evening and I wanted to tell her to grab a sponge and some soap. The place is disgusting. All the rooms smell like cigarettes.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is like always in construction. The management allow people to drink outside, the bathroom did not have bath towels. The sheets were not clean and smelled terrible. The cleaning staff was extremely noise during the morning. The front desk called me to ask " where are you, are you coming" without " hello, we are calling from... " they called me around 8 pm to ask if I was going to check in, when I was already in the room for almost 5 hours. Was not a good experience.
Stayed 2 nights in Aug 2021

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2021