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Quality Inn Rochester West

2.5 star property
Hotel in Rochester with free breakfast and a fitness center

Choose dates to view prices

Located near the University of Rochester, Quality Inn offers a peaceful base for visitors. Guests can relax in the garden, exercise at the gym, or work in the business center. Free WiFi is available throughout, and the staff is ready to assist with local info and needs.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1956 Lyell Ave, Rochester, NY, 14606

What's nearby

  • Diplomat Banquet Center - 1 min walk - 0.0 miles
  • Strong - 7 min drive - 5.4 miles
  • University of Rochester - 8 min drive - 6.5 miles
  • Strong Memorial Hospital - 9 min drive - 6.7 miles
  • Rochester Institute of Technology - 11 min drive - 9.3 miles

Getting around

  • Rochester Station - 6 min drive
  • Greater Rochester Intl. Airport (ROC) - 6 min drive

Restaurants

  • McDonald's
  • Taco Bell
  • McDonald's
  • Private Label Foods
  • Linda's New York Pizzeria

About this property

Quality Inn Rochester West

Hotel near Strong
You can look forward to free full breakfast, a garden, and a gym at Quality Inn. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • A banquet hall, a 24-hour front desk, and a vending machine
  • An elevator, ATM/banking services, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Rochester West?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on Dec 17, 2025 start from $67.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11:00 AM.

Where is Quality Inn located?

Situated near the airport, this hotel is steps from Diplomat Banquet Center, and within 3 mi (5 km) of Edgerton Community Center and Park and Jones Square Park. Susan B. Anthony Square and Pont de Rennes Bridge are also within 6 mi (10 km).

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Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 187 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 235 out of 1004 reviews
Rating 4 - Poor. 153 out of 1004 reviews
Rating 2 - Terrible. 173 out of 1004 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Disliked: Cleanliness
Loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt visit the pool. There was a strong scent in the hallways.
Stayed 1 night in Dec 2025

2/10 Terrible

Gerardo

Pericles
Stayed 1 night in Nov 2025

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a negative comment the day previously and I have to say that the problem was handled which I greatly appreciate. Not a bad place especially for the price
Stayed 1 night in Oct 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good about this hotel, the hallways and room had an stench odor. Floors in room dirty missing light blubs. Staff was pleasant! Breakfast will make you want to diet. I will never use expedia again.
Stayed 1 night in Nov 2025

10/10 Excellent

ShaQuita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience when I stay at Quality Inn
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location right off the highway. Just a stop over.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was convenient between the airport and Greece.
Stayed 1 night in Jul 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
I have reserved rooms here in the past but suddenly they are requiring you to pay for incidental fees even if you add a night???? Wow
Stayed 1 night in Oct 2025

4/10 Poor

Lin

Disliked: Amenities, property conditions & facilities
Room smells very bad. The filling in the comforter is clumping. Food is limited few choices. Front dest service is fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Nice bedding. Quiet room. Met expectations.
Stayed 1 night in Aug 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty. Staff was non existent except for the few times we ran into them outside smoking weed. Very unhappy with our stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and affordable
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The rooms themselves were nice. Comfortable and clean. However, the walls are very, very thin, and the doors are squeaky. I was unfortunate to have neighbors that were in and out of their room all night. The sound of slamming doors and squeaking kept me up for most of the night. Our neighbor had his TV on and it was like he was in the room with us. With a little bit of tweaking, this hotel could be even better.
Stayed 2 nights in Sep 2025

4/10 Poor

Peg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of nowhere in a semi-industrial area. Street people abound! The hotel is in very poor condition. Some guests were running crazy in the hallways. Breakfast was terrible. The stay was worth maybe $75/night not the $200 we paid. Never again will I stay at a Quality Inn and I will not ever book with Expedia because I expected Expedia to provide quality and it did not.
Stayed 1 night in Sep 2025

6/10 Okay

Fernando Jr.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No parking, elevator broken
Stayed 1 night in Aug 2025

8/10 Good

Pauline Anne

Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and good location. I just wish my room had a microwave.
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daisana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will. Ever stay at this property again. The boor was broken and kept sticking which is a fire hazard and when asked to move we were told no. The room smelled like a pack of cigarettes the staff was rude I will never waste my time staying here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Stayed 1 night in May 2025