8/10 Very Good! (1,561 reviews)
The atmosphere and property were incredible upon arrival. The hotel is about a 40-minute drive from the airport, and the last 10–15 minutes were a bit rough due to uneven roads and potholes.
Check-in was quick and smooth, and the female staff member who assisted us was friendly and welcoming. We arrived with a rental car, but there were no outdoor staff available to help with our luggage to our 4th-floor ocean-view room, which would have been appreciated.
The room was neat and clean overall, but some higher shelves in the closet and shower area had noticeable dust and could use more attention. The pool was incredible and very well maintained. The restaurants and common areas were also clean and nicely kept, though the wait time for restaurant staff to assist with orders could have been better.
We are Deaf tourists and communicate well through writing. Some staff were unsure how to interact with us and responded verbally even after I asked questions in writing, so I had to remind them to write back. Better Deaf awareness and communication training would improve the experience.
Diamante Eco Adventure Park is adjacent to the hotel property and is a great bonus experience. It is about a 15-minute walk or less than a 5-minute drive from the hotel, which makes it very convenient.
Overall, despite a few areas for improvement, the stay was very worthwhile. We enjoyed the beautiful property, pool, ocean views, nearby adventure park, and great memories.
Reviewed on Jun 14, 2026
