“The room was super clean. Staff was very helpful! We chose this place due to the pool lift for handicap people in the pictures. There was a sign at the pool saying contact staff when needing it. We have been working with rehab about getting in and out. In is easy. So we got in no problem without the lift: when getting out, I went in and asked for them to turn it on. Turns out, it’s broken. So I am grateful for the 2 staff members that came and helped get my husband back in his chair. ……
“We usually choose Best Western hotels when we travel, but unfortunately, this one did not meet the standard we’ve come to expect.
The front desk staff was okay, but not particularly friendly or welcoming. We also weren’t given any information about the hotel, such as breakfast hours or parking, which would have been helpful.
The biggest issue was the cleanliness of the room. Most of the towels appeared to have been used. They were rolled up as if they were clean, but they smelled strongly of……
“Our first time staying at a Fairfield Inn. Nice sized room, comfortable bed, large bathroom, continental breakfast was very good. Will definitely stay again.”