I love the hotel, except that they didn't clean the room or make the bed. I only had the do not disturb sign out for about an hour each day, so if they came at that time, I would think they would come back. They did change the towels one day but not the next. Last year it was the same thing. When I pay for a room, I expect the room to be cleaned every day, fresh towels, garbage dumped, and bed made. Not sure why that wasn't the case. Thank you.