“The property was in terrible shape. The tiles in the bathroom were broken, cracked and coming up. The room wasn't cleaned. There were hairs in the sink. The mattress was worn down. The pillows were, too. The door wasn't secure. All in all it was one of the worst experiences I've had at a hotel in my 35 years of traveling all over the US.”
“The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.”