“The hotel was disappointing and did not justify its price. Check-in was poorly handled, with staff assigning the wrong room, overlooking my requests for twin beds, and attempting to give me a partial sea-view room instead of the full sea-view room I booked. After waiting another 15 minutes, staff showed little concern or willingness to resolve the issue. I also observed what appeared to be discriminatory treatment, with European guests consistently receiving better service than non-European……
“The hotel was disappointing and did not justify its price. Check-in was poorly handled, with staff assigning the wrong room, overlooking my requests for twin beds, and attempting to give me a partial sea-view room instead of the full sea-view room I booked. After waiting another 15 minutes, staff showed little concern or willingness to resolve the issue. I also observed what appeared to be discriminatory treatment, with European guests consistently receiving better service than non-European……
Sara