搜索塞勒姆的民宿

“The hotel room had an unpleasant odor.”

“Hotel appearance filthy. Felt very unsafe there. Literally laid towels on room floor instead of being barefoot on carpet. Smelled pot in hallway as I was walking to room. Outer doors were propped open with rocks. Holes in hallway walls. Outside stairs were overgrown with tree branches hanging over and unsafe. Steps to outside entrance needed swept. All in all I would never recommend staying at this hotel.”

“Wasn’t super impressed for what I paid. Room was dusty and not the cleanest. Never seen a house keeper.”

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“let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much..……

“The surrounding area was very dirty. Cigarettes everywhere, dust. Seems that they don't really clean and they have also construction items everywhere. The pool was disgusting, water was green. My room smelled pretty bad, like humidity and dirt. I had to buy a room refresher for it. Bed was comfortable and bedding sheets was cleaned. But I did find some small death cockroaches and spiders in the room. Front desk staff was ok. Breakfast was alright, not to bad for the place. I've being eating at……

“The staff was helpful and put a bulb in when it blew out. The housekeeping staff was so nice . Everybody that works here was on point and you couldn't ask for a better staff here.”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly……

“The hotel was clean, the staff was friendly, and they were very accommodating and understanding of us having to cancel our last night due to the weather back home.”

“We went to our room and it was not yet cleaned. The bed was messed up.”