Holiday Inn San Antonio Northwest, an IHG Hotel

Photo gallery for Holiday Inn San Antonio Northwest, an IHG Hotel

Primary image
Outdoor pool
Balcony
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds

Overview of Holiday Inn San Antonio Northwest, an IHG Hotel

Holiday Inn San Antonio Northwest, an IHG Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
5535 University Heights Blvd., San Antonio, TX, 78249

Explore the area

  • AirportSan Antonio, TX (SAT-San Antonio Intl.)14 min drive
  • Popular LocationRiver Walk17 min drive
  • Popular LocationAlamo20 min drive
  • Popular LocationLackland Air Force Base21 min drive

Choose dates to view prices

About this area

San Antonio

Holiday Inn San Antonio Northwest, an IHG Hotel is located in San Antonio. The Shops of La Cantera and The Rim Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Fiesta Texas. Looking to enjoy an event or a game while in town? See what's going on at Wolff Municipal Stadium, or consider a night out at Leon Springs Dancehall.
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Map

What's nearby

  • University of Texas at San Antonio - 3 min drive
  • Huebner Oaks - 4 min drive
  • River Walk - 17 min drive
  • Alamo - 20 min drive
  • Lackland Air Force Base - 21 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • Picnikins Patio Cafe - 9 min walk
  • Whataburger - 10 min walk
  • Rome's Pizza - 11 min walk
  • Culver's - 12 min walk
  • Twin Peaks - 12 min walk

About this property

Holiday Inn San Antonio Northwest, an IHG Hotel

3-star hotel near University of Texas at San Antonio
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 122 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sitting areas and refrigerators. Other amenities available to guests include microwaves, room service, and coffee makers.
Holiday Inn San Antonio Northwest, an IHG Hotel offers 122 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5 AM–11 AM: USD 10.81 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (2500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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San Antonio
San Antonio
Free WiFi
Free WiFi
Air conditioned
Air conditioned
Family friendly
Family friendly
3 star
3 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.81 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest, An Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest, an IHG Hotel Hotel
Holiday Inn San Antonio Northwest, an IHG Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 592 out of 975 reviews
5 - Excellent 61%
Rating 4 - Good. 244 out of 975 reviews
4 - Good 25%
Rating 3 - Okay. 76 out of 975 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 975 reviews
2 - Poor 3%
Rating 1 - Terrible. 32 out of 975 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 5 nights in Apr 2022

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
This Hotel just transferred ownership 2 weeks ago. The dining was closed and the pool has not been maintained. There was also confusiion checking in. The Front desk told us both of our cards from 2 different banks declined for incedantals. We had to call our bank at time of check in and were told by BOTH banks the trouble was on the Hotels end. I think they are trying to figure everything out due to new ownership. The room was fine. The area around the hotel is busy. It is hard to pull out on the main road. It is like a Freeway.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Soap isn’t great and pillows are too big
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 3 nights in Mar 2022