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Hotel Whitcomb

2.5 star property
Historic San Francisco hotel in Downtown San Francisco with a fitness center

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August 2024

Photo gallery for Hotel Whitcomb

Lobby
Exterior
Superior Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
Interior entrance
Lobby

Reviews

7.2

Good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Most relevant reviews

ExperimentalCarousel

6/10 Okay

The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubl...
Samantha
May 2, 2020
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includes taxes & fees
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About the neighborhood

Map
1231 Market St, San Francisco, CA, 94103

What's nearby

  • Orpheum Theatre - 1 min walk
  • Bill Graham Civic Auditorium - 2 min walk
  • Moscone Convention Center - 3 min drive
  • Oracle Park - 3 min drive
  • Chase Center - 5 min drive

Getting around

  • Market St & 8th St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Heart of the City Farmers Market - ‬2 min walk
  • ‪Bill Graham Civic Auditorium - ‬3 min walk
  • ‪Market Square - ‬4 min walk
  • ‪The Strand Theater - ‬3 min walk
  • ‪Fermentation Lab - ‬1 min walk

About this property

Hotel Whitcomb

Historic hotel near Moscone Convention Center
Located close to Bill Graham Civic Auditorium and Union Square, Hotel Whitcomb provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Guests can also expect to find a gym and a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, express check-in, and wedding services
  • Free newspapers, tour/ticket assistance, and a 24-hour front desk
Room features
All 459 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and safes.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (surcharge)
  • Valet parking on site (USD 66.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1910
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 26.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5.00 to 30.00 for adults, and USD 5.00 to 30.00 for children
  • Valet parking fee: USD 66.12 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Whitcomb
Hotel Whitcomb San Francisco
Whitcomb
Whitcomb Hotel
Whitcomb San Francisco
Whitcomb Hotel San Francisco
Whitcomb San Fransico
Hotel Whitcomb Hotel
Hotel Whitcomb San Francisco
Hotel Whitcomb Hotel San Francisco

Frequently asked questions

Is Hotel Whitcomb pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Whitcomb?

Self parking is available for a fee. Valet parking is available for USD 66.12 per night.

What time is check-in at Hotel Whitcomb?

Check-in start time: 3 PM; Check-in end time: 4 AM. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Hotel Whitcomb?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Hotel Whitcomb located?

Located in Downtown San Francisco, this historic hotel is steps from Orpheum Theatre and Bill Graham Civic Auditorium. Moscone Convention Center and Union Square are also within 1 mi (2 km). Market St & 8th St Stop and Market St & Hyde St Stop are within a 2-minute walk.

Hotel Whitcomb Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 264 out of 1002 reviews" "
Rating 8 - Good. 347 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Samantha, Mount Vernon, NY

Business traveler
Disliked: Staff & service, amenities
The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. The room I stayed in was okay. The bathroom was small and the furniture was peeling. How you watch TV in the room was a little new which was appealing. You use a Chromecast and then just link your favorite streaming services to it. However, the chromecast kept cutting out. The room service was also not always available. I was told that they stopped at 4pm. However, I would leave in the morning to go sight-seeing and my room would not be cleaned at all. The bar in the lobby was lovely, however the food area where you can buy breakfast and lunch was often unattended. I had an okay stay but I felt that given how old and expensive the hotel was the service could have been a lot better. It was disappointing.
Stayed 6 nights in Mar 2020

10/10 Excellent

LISA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Devy, New York

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The only highlight of this hotel is a man named James. Everything else was crap. Other staff were very dismissive. The room had peeling wall paper. Everything is dark, old and dingy. Neighborhood is sketchy as well.
Stayed 5 nights in Mar 2020

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good location!
Lovely hotel, good location just off tram lines. Fair sized rooms and good value for money. Great breakfast counter in the lobby
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refused to refund my stay even though I was unable to travel due to corona virus. This rating applies to both Expedia and The Hotel Whitcomb. Both of these companies had the choice to do the right thing, neither did. Not only will I never use Expedia or this hotel again, I will make it my mission to dissuade others from doing so. I hope both of these disgusting profiteering companies cease to operate ASAFP.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice inside with beautiful wood carved
Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The rooms look much larger in the pictures, it was challenging move past the overly large chair. The lobby was clean, most staff were inviting. There was however one night staff the called my partner an impolite name to say the very least which made her very uncomfortable and upset. I also just checked my credit card and there is a $60 charge from the hotel eventhough we left the room in ok condition (trash in trash cans, all dirty laundry in a pile) I will not be staying at this hotel again.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Business traveler
It's old but sheets and towels were crispy clean as were facilities.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Angie, Los Angeles

Liked: Cleanliness, staff & service
It’s secure, beautiful hotel lobby interior, and helpful, courteous staff.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ozzy, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very convenient ........ two thumbs up! Worth the rate I paid
Stayed 2 nights in Mar 2020

6/10 Okay

Kerry, Rancho Murieta

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It is near the Orpheum Theater but otherwise not much nearby.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Barely passes a Go!!
This is a vintage old hotel that they have maintained by covering up instead of replacing and updating worn out decor. Wall paper is old has has visible signs of repair. There were holes in the wall where maybe a picture used to hang. They charge a $30 per day resort fee when you arrive that covers the in room safe, insurance on the safe, access to the small gym, wifi and daily room cleaning. This is included for free at all other hotels outside of SF in the bay area. That being said, I got a great deal and paid $100 a day. The bed was comfortable with clean sheets, the bathroom was clean, however the toilet seat was old and had gone thru many hole repairs, the toiletries were nice, the towels were newish and clean. I got a good nights rest. However the population outside of the hotel are drug addicts..tons of them looking like the walking dead on the street as you try to enter the hotel. If this is the best that you can afford, go for it, it gets the job done and is right in front of the MUNI and BART metro, so it will get the job done!
Stayed 2 nights in Mar 2020

10/10 Excellent

Shannon, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel, I liked how it was well kept for a older hotel, the homeless population by BART made walking in that direction uncomfortable, but wasn't bad in front of the hotel
Stayed 4 nights in Mar 2020

10/10 Excellent

Ozzy, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact that it’s a historical landmark and that most of its aesthetics were kept to show the era that the hotel was built. The rooms of course were updated to modern standards at the same time keeping some of its blast from the past look. It’s a convenient location and I loved it.
Stayed 2 nights in Mar 2020

8/10 Good

Murali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JPM
Expensive because of the conference time. Did not eat at the hotel even once.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, Hotel Whitcomb has the best service we’ve ever experienced at a hotel. I checked in on my birthday and when we got to our room, there was a cane and a bottle of wine waiting along with a birthday card. Every time we went to the lobby, we were greeted warmly. The ornate design and history behind this hotel makes it one that anyone should stay at. Tyler, the manager, made sure our stay was perfect and the front desk was always accommodating. It’s located in a great spot if you plan on seeing Hamilton and transportation is very accessible. I will definitely be back when traveling to San Francisco.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, beds are comfortable, internet is good, chromecast to the tv is fantastic. Rooms are small but that didn’t bother me.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Hotel Whitcomb for business
Convenient for business, love the historical building - beautiful. Electrical in rooms is old, air/heating is old. No coffee in room, must pay in lobby. Bed comfortable, staff was great!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very good They’re could have been more information about the hotels history in general perhaps an into book on the room as a guide - concieraige regularly checked in via text to see how are stay was so it was easy to ask questions. The lobby was beautiful The staff - excellent from security to front desk staff and house services - friendly and helpful above and beyond . Cocktails at bar and bar service-delicious Accommodations were simple classic and comfortable . Environment -clean The only downside is they’re was very obvious dealings at pretty much at every street corner in the area and a lot of police around as well and the general theme was diverse and rich in culture and I never felt unsafe however the climate changes quickly from the front of the hotel to the surroundings within walking distance It makes it definetly difficult to have a family theme for walking to a nearby venue in the evening And that’s my honest opinion Wd I stay again ? Yes
Stayed 4 nights in Mar 2020