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Hotel Zetta San Francisco

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Suite (Zetta) | Premium bedding, down comforters, pillowtop beds, minibar
Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Suite (Zetta) | Premium bedding, down comforters, pillowtop beds, minibar

Overview of Hotel Zetta San Francisco

VIP Access

Hotel Zetta San Francisco

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
55 5th St, San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center9 min walk
  • Popular LocationBay Bridge2 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Room options

About this area

San Francisco

In the entertainment district, Hotel Zetta San Francisco is in Union Square, a neighborhood in San Francisco with good shopping. Pier 39 and Westfield San Francisco Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Muir Woods National Monument and TransAmerica Redwood Forest. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park, or consider a night out at SF Masonic Auditorium.

What's nearby

  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 9 min walk
  • 555 California Street - 16 min walk
  • TransAmerica Pyramid - 19 min walk
  • Bay Bridge - 2 min drive

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive


  • Cupola Pizzeria - 3 min walk
  • Little Delhi - 3 min walk
  • Farmer Brown - 3 min walk
  • Green Papaya - 3 min walk
  • Kin Khao - 3 min walk

About this property

Hotel Zetta San Francisco

4-star hotel located in Union Square
You can look forward to 2 bars, a 24-hour gym, and a 24-hour business center at Hotel Zetta San Francisco. The onsite American cuisine restaurant, S and R Lounge, features happy hour and light fare. Guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and 3 meeting rooms
  • An elevator, smoke-free premises, and multilingual staff
  • A 24-hour front desk, a front desk safe, and luggage storage
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 116 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 46-inch HDTVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping


Chinese (Mandarin), English, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free crib
  • In-room refrigerator


  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Towels


  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Refrigerator
  • Room service


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

See similar properties



Check-in from 3 PM - 2:00 AM


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Is Hotel Zetta San Francisco pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay.

How much does it cost to stay at Hotel Zetta San Francisco?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on Feb 24, 2023 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zetta San Francisco?

Valet parking is available for USD 55 per night.

What time is check-in at Hotel Zetta San Francisco?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at Hotel Zetta San Francisco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Zetta San Francisco located?

Located in Union Square, this hotel is 0.1 mi (0.1 km) from Westfield San Francisco Centre and within 3 mi (5 km) of Oracle Park and Pier 39. Golden Gate Park is 2.9 mi (4.6 km) away. Market St & 5th St Stop is only a 2-minute walk and Powell St. Station is 3 minutes.

Can I cancel my reservation for free at Hotel Zetta San Francisco and receive a full refund?

Yes, Hotel Zetta San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zetta San Francisco cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 608 out of 1011 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 275 out of 1011 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 80 out of 1011 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 31 out of 1011 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 1011 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent

Yong Hoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vwry nice place to come back for business trip.
Stayed 1 night in Jan 2023

6/10 Okay

Michael, St Louis

Traveled with partner
Liked: Staff & service
Checked in and told there was not an upgrade available, but to check back in 2 days. First room smelled like body odor and we were quickly moved. I appreciated that. When I checked in 2 days later about the complimentary room upgrade, I was told it would cost $200. When I pointed out my Expedia Gold status, I was told that it was not possible. That was disappointing. My technological things in room did not work. Wanted to play music and the Alexa speaker did not work and I was told there was no fix for it. Phone would not connect to the smart tv and I was again told there was no fix. The bar at the hotel was closed most nights. Overall, the hotel was fine, but at the price point that I paid for my room (around $300/night) I would not stay again. There are nicer hotels for the same price.
Stayed 5 nights in Jan 2023

4/10 Poor


Traveled with partner
Disliked: Cleanliness
Dirty and smelly room. The room looks like a renovated motel room. The walls were really dirty that it felt disgusting. Great location.
Stayed 1 night in Jan 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very fun location! Thanks!

4/10 Poor


Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Goff location, all common areas including restaurant and lobby bar and play room closed to private event, resort fee that covered nothing, room was not cleaned as requested, took 3 calls to get towels and coffee pods when room wasn’t cleaned. No apologies. Unhelpful staff.
Stayed 2 nights in Dec 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great walkable location close to lots of public transport options and very walkable to other neighborhoods Coffee or tea in the lobby would be a great option for those who do not want or need housecleaning services as we had coffee for one day and nothing for the rest.
Stayed 4 nights in Oct 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Room was a good size. Front staff and security were all really attentive and friendly. Great place to stay!
Stayed 6 nights in Oct 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and very nice, clean hotel. Great value compared to more expensive hotels nearby.
Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
Check in was not as I expected. Called front desk the morning of to inquire about early check. Was told our room would be ready for early check in. Upon arrival, front desk service was slow. May have caught them at the wrong time but they seemed like they did not know what they were doing. We were not able to check in early to our room and had to wait in the lobby. We would not have driven up early if we had to wait. Huge inconvenience for for us since we are coming out of town and needed the room to get ready for a wedding. After checking in to our room and as we started getting ready we were alerted with a knock on our door and a couple proceeded to walk in with a set of keys of their own. Front desk had checked them into our room as well. I am unpleased with their service.
Stayed 1 night in Sep 2022