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Hotel Zetta San Francisco

4.0 star property
Hotel with 2 restaurants, a short walk to Union Square
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Zetta San Francisco

Billiards
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower) | Bathroom | Shower, designer toiletries, hair dryer, bathrobes
Spa

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry

Explore the area

Map
55 5th St, San Francisco, CA, 94103
  • Popular LocationWarfield Theatre4 min walk
  • Popular LocationMoscone Convention Center12 min walk
  • Popular LocationOracle Park2 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)17 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

In general the hotel meets the expectations, it’s fine if you don’t want something too fancy. It’s close to the Powell B...
Leví
Jul 22, 2024
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About the neighborhood

San Francisco

Hotel Zetta San Francisco is located in Downtown San Francisco, a neighborhood in San Francisco, and is in the entertainment district and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit California Academy of Sciences and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.
Visit our San Francisco travel guideOpens in a new window

What's nearby

  • Warfield Theatre - 4 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 12 min walk
  • Oracle Park - 2 min drive
  • Chase Center - 3 min drive

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Panda Express - ‬1 min walk
  • ‪The Food Emporium - ‬3 min walk
  • ‪Bake Cheese Tart - ‬1 min walk

About this property

Hotel Zetta San Francisco

Hotel near Moscone Convention Center
Located close to Union Square and San Francisco Museum of Modern Art, Hotel Zetta San Francisco provides an arcade/game room, dry cleaning/laundry services, and 2 bars. Be sure to enjoy dinner and light fare along with American cuisine and happy hour at the two on-site restaurants. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a conference center.
You'll also find perks like:
  • Breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, smoke-free premises, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and 4 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 116 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • HDTVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Is Hotel Zetta San Francisco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Zetta San Francisco?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on Aug 25, 2024 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zetta San Francisco?

Valet parking is available for USD 65 per night.

What time is check-in at Hotel Zetta San Francisco?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Zetta San Francisco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Zetta San Francisco located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre, Union Square, and San Francisco Museum of Modern Art. Moscone Convention Center and Bill Graham Civic Auditorium are also within 15 minutes. Market St & 5th St Stop is only a 2-minute walk and Powell St. Station is 3 minutes.

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leví

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel meets the expectations, it’s fine if you don’t want something too fancy. It’s close to the Powell BART station, it takes 25-30 min to go to the airport. Next to the hotel and in front, there’s a lot of homeless after midday, but they all go away in the evening
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was quick and staff was really nice! The decor in the lobby is cool. I wish we had time for a drink at the bar! Overall our stay was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zetta was wonderful! It was close to shopping and the cable cars. It was an easy 30 minute walk to Oracle Park. The only downside was that it is close to the Tenderloin District where most of the homeless are located.
Stayed 7 nights in Jun 2024

10/10 Excellent

Tan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel that’s chíc and has all basic amenities you need and walking distance to everything. Staff are nice and helpful. Partner and I had a wonderful stay for SF Pride weekend.
Stayed 3 nights in Jun 2024

8/10 Good

Bryce

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, nice staff
Stayed 4 nights in Jun 2024

6/10 Okay

Kathleen

Traveled with group
Liked: Cleanliness, amenities
Unfortunately, one of our rooms were not ready until over an hour after check-in. The room that was ready had a stale smell of body odor and no way to keep the window open for fresh air. Our beds were comfortable, but I would not stay here again. It seems that they were understaffed and we had to go to the front desk for multiple items.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Excellent hotel with friendly staff. Close to Market St. Excellent restaurant 50 feet away: ZIVA. Great breakfast with large portions. Close to convention center and Marriott hotel for other meetings.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The game room was really fun and an unexpected bonus. I love the artwork in the hotel and the staff was very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I got a standard King room which was pretty clean and neat inside. It was more spacious in person. The bathroom was clean, love that it’s a walk-in shower and not a tub. My only complaint is that the fridge wasn’t working properly. We brought meals to microwave to reduce some food costs on our trip, but those ended up going to waste since the fridge didn’t keep anything cold. Microwaves are available upon request which was really nice!however we were told there’s only 2 on the entire property, so if you need a microwave you may have to wait for one. You would also need to bring your own microwave-safe plates since the restaurant can’t send any dishes or cutlery up to your room. They can, however, send you some disposable bamboo plates and disposable utensils. Overall, service was great, workers were nice, and I would stay here again :)
Stayed 2 nights in Jun 2024

8/10 Good

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aesthetic hotel with a lot of interesting art in the communal area. Very easy to access from the Airport on the BARTs and to get around SF on the cable cars and streetcars. Staff were helpful and there were great touches like the free coffee/water points and free bike rental (although note there are only two bikes and one scooter). The Cavelier bar is lovely.
Stayed 3 nights in May 2024

2/10 Terrible

ALYA

Disliked: Cleanliness, staff & service, amenities
Hay no terrible no me lo imaginaba que hiba a ser tan fea el área.
Stayed 2 nights in May 2024

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly , room was big and comfortable with great shower and a good coffee maker. great location easy to get around . I came after 10 pm but they have the restaurant le cavalier that seems fun to stop for a drink or food or both.
Stayed 1 night in May 2024

10/10 Excellent

Angela, Englewood

Stayed 6 nights in May 2024

2/10 Terrible

Joshua

Stayed 1 night in May 2024

10/10 Excellent

Karl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, pretty modern and conveniently located close to UoP school and other spots. Staff is friendly. Parking is not convenient, they offer a valet only service where they park your car off premise for $65 per night.
Stayed 2 nights in May 2024

6/10 Okay

Quays

Good locations. Room had no sunlight and constant noise.
Stayed 2 nights in May 2024

10/10 Excellent

Robynne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are going over and above, late checkout, microwave delivery to the room, printing a document. They've been fantastic and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Game room was a plus, on site restaurant and walking distance to mall made eating options easy. Room itself was just ok but staff and hotel cleanliness made up for it
Stayed 1 night in Apr 2024

10/10 Excellent

Toran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art was well curated and the room including the bathroom was quite spacious.
Stayed 3 nights in Apr 2024

8/10 Good

Zane

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to trams and close to everything. Great size rooms and bathroom. Awesome amenities. Parking too expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
I love staying at his hotel and never had any negative until this trip. My room must have been over a restaurant or the kitchen. Once they started cooking for the day my room smelled like a deep fryer and all my clothes absorbed the odor.
Stayed 5 nights in Mar 2024

2/10 Terrible

Christy

Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0