San German Vacations from $795

Balcony is spacious they offer staff with golf carts to take you where you need to be around the hotel. The staff is super nice and attentive. If your looking for somewhere private to stay this is the place, beach is on private property. The area in luquillo is good to hang out or have lunch/dinner during the day. Everything closes early not much late night food available outside of the hotel. 100/10 for this resort super luxurious. I had an amazing experience for my 26th birthday.

Everything very nice and clean. There is no permanent staff manning the front desk, but they are a call and a couple of minutes away. The area, Puerta de Tierra, is very safe and within walkable distance to El Viejo San Juan. Only complaint: at arriving, on Thursday, I let the front desk to know that it was my wife birthday the following Saturday, and ask for their help to prepare a small surprise for my wife (that I was going to pay for). The following day I was told that the owners, due to their religion, do not celebrate birthdays. I found that a weird reason. It is their religion, not mine, and I didn’t want them to celebrate anything, I was the one celebrating my wife birthday.

Clean room but some of the staff was not friendly at all

This hotel is very beautiful yet the cleaning staff only makes the bed. I’ve complained numerous times about the cleanliness of my room. The staff was amazing the manager Jay was very accommodating and the staff were all helpful and nice.