Santa Ana Chalets

"The gentleman at the reception was so friendly!! Breakfast was delicious! And the staff made sure the breakfast was never empty! I stayed in the bi level loft and I would definitely stay again! A brief 15 minute walk to the Disneyland park or a 5 minute walk to the Toy Story lot! This hotel was a 10/10 "

"The staff Jesus was amazing and super helpful."

"Great hotel convenient for Disneyland"

"The air conditioning did not work. No handles on the bathroom door or curtains making it difficult for my disabled grandmother to be in comfortable the room. I had to move rooms at midnight and there was no staff to help. Facility also has no wheelchairs. Hotel refused to take accountability and did not comp room or adjust price OR OFFER BONVOY POINTS, meal vouchers or anything."

"Room was clean and welcoming!"

"Bed wasn’t very comfortable. But other than that, good location and it was clean."

"The cleanliness of the room was below expectations. There was a ball of human hair next to the bed. Electrical outlets in the room were not working. The beds were extremely uncomfortable and felt as though we were sleeping on springs. The staff checking in were rude and unhappy the first night, 2nd night the girl was really nice. The basketballs were in poor condition. I have stayed at this property in the past and have had better experiences, but unfortunately, this visit did not meet the same standards. I would not choose to stay here again. Also, the breakfast is not that great. "

"Good breakfast and nice lobby area to eat in, rooms are pretty beat and worn out, rest was fine"

"Clean Room. Quiet. Very Nice."