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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Exterior
Pool
Pool
Outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property

4.0/5 Very Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk
Map
1410 Ocean Street, Santa Cruz, CA, 95060

Explore the area

  • Popular LocationPacific Avenue13 min walk
  • Popular LocationTown Clock14 min walk
  • Popular LocationMission Santa Cruz17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)40 min drive

Room options

About this area

Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is located in Westside Santa Cruz, a neighborhood in Santa Cruz. Santa Cruz Mission State Historic Park and Williams-Reynolds House are local landmarks, and some of the area's attractions include Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History. Boardwalk Bowl and Santa Cruz Beach Boardwalk are also worth visiting.

What's nearby

  • Pacific Avenue - 13 min walk
  • Town Clock - 14 min walk
  • Santa Cruz Mission State Historic Park - 14 min walk
  • Mission Santa Cruz - 17 min walk
  • Pasatiempo Golf Course - 3 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • Fins Coffee - 3 min walk
  • Taqueria Los Pericos - 12 min walk
  • Lulu Carpenter's - 15 min walk
  • Verve Coffee Roasters - 15 min walk
  • Zoccoli's Deli - 15 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel located in Westside Santa Cruz
Consider a stay at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel and take advantage of free full breakfast, laundry facilities, and a sauna. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Free newspapers, multilingual staff, and an elevator
  • A water dispenser, a front desk safe, and smoke-free premises
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel on Dec 12, 2022 start from $84.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Self parking is available for USD 10 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel located?

Located in Westside Santa Cruz, this hotel is 0.1 mi (0.1 km) from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 457 out of 1000 reviews" "
" "5 - Excellent 46%
Rating 4 - Good. 297 out of 1000 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 105 out of 1000 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 74 out of 1000 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 67 out of 1000 reviews" "
" "1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Sipora
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception went smoothly.
Stayed 1 night in Dec 2022

2/5 Poor

Obet
Disliked: Property conditions & facilities
Oo
Stayed 3 nights in Nov 2022

4/5 Good

James
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on main road so traffic noise. Very clean and well kept. Staff was very nice. Had some indoor parking
Stayed 1 night in Nov 2022

4/5 Good

Brian
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for what I needed
Stayed 1 night in Nov 2022

4/5 Good

Dylyn
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is parking make better signs detailing where lower parking is.

1/5 Terrible

Ali
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping never came
Stayed 4 nights in Oct 2022

1/5 Terrible

Louise
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a retired disabled veteran, this hotel is not for you. My husband, wearing his Retired Navy hat, was treated as if he was homeless man, just because he went to lobby to get a luggage cart. We had already checked in and he had our room key. SHAMEFUL TO VETS! I'd rather you thanked him for his service and let him use the cart.The front desk insisted they have a policy that you need a DL to use the cart. yet could not provide said policy. They insulted him, demand he leave the property.
Stayed 2 nights in Sep 2022

4/5 Good

Dan
Traveled with partner
Liked: Amenities
Thanks for the electric car chargers in the garage. They work!
Stayed 1 night in Sep 2022

5/5 Excellent

Sandra
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous front desk staff.clean room. Very quiet.
Stayed 1 night in Sep 2022

5/5 Excellent

solomon
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free EV charging was great
Stayed 2 nights in Sep 2022